PRODUCTION DIRECTOR
"A multi-site Production Director role for a well-established, multinational manufacturing company".

C£75-85000 Car Allowance & Benefits

Milton Keynes

Are you an experienced manufacturing production director?

Have you forged a successful career in a continuous process environment?

Would you like to take a key leadership role in a well-established company who are serious about growing their business?

If so, you may be the person our client is looking for to take the reins of their manufacturing operations, split across two sites in Milton Keynes and the East Midlands.

Our client operates a fast-moving, continuous process, converting operation which runs 24 hours a day, five days per week, on a three-shift system. As such, they are looking for someone with significant experience in managing that style of manufacturing operation. You'll be based at their main site in Milton Keynes but will need to spend some time at their sister site in the East Midlands as well.

The business is undergoing a degree of change which can be scary for many employees. So, understanding change management and helping your teams adjust to new working practices will play a significant part in your role. As well as implementing new changes to the operations, you will also need to focus on cost reduction programmes to ensure the company's financial targets are met.

Part of that change programme has been lean manufacturing. Having implemented a lean programme across the business, a core part of your role will be to lead their improvement projects using tools like CI and Six Sigma, plus others you have experience using. As such, you'll be someone who understands manufacturing processes and production efficiencies and how to improve them. Even though they are already operating at a high level, they know that there are always gains to be made. And that's where your people management skills come into play by inspiring your teams to achieve higher performance levels.

Like all continuous process operations, they have a huge focus on preventative maintenance which will form another core responsibility of your role, ensuring machine availability and utilisation remain high. Plus, you will play a key role in our client's new product development process by providing engineering capability and feasibility studies on potential new lines. In addition, you will need to investigate and plan for plant investment to support the future growth of the operations.

The business operates a relatively flat management structure, and you will sit on the senior leadership team of both manufacturing sites. As such, you will be able to influence the business's overall strategy, working closely with your fellow directors and the works council to create the best roadmap for the future. In addition, your ability to build close links with the commercial team will be essential to maintaining customer service standards without increasing stock levels.

As for your background, our client envisages you will be degree qualified in an engineering discipline and have significant experience in running a continuous process production system. And your specific knowledge of pneumatics, hydraulics and electrical systems will be of great benefit. As a visionary leader, you will be a visible, hands-on manager who is confident in managing engineering and operational teams of at least 100 including production, planning, quality, health and safety, purchasing and warehousing. You'll be comfortable in empowering your teams and providing mentoring and coaching to develop their skillsets. In addition, you'll enjoy building excellent working relationships with the supervisor teams and works council.

Also, with this role sitting in the leadership team, our client feels you will need a working knowledge of company finances and an analytical approach to managing costs in the business.

As you can imagine, we have plenty more to discuss about this role, so please submit your details, quoting reference LX 1046380 or call us on 44 (0)1905 381 320.

REGIONAL SALES MANAGER - SOUTH - HOUSEBUILDER CHANNEL

"A Regional Sales Manager role for an innovative manufacturer of MMC Products."

£40-45000 (Dependent On Experience) 20% Bonus Car/Allowance

Field Based Hybrid Role -

M3, M25, M4, M23 Corridor Hampshire, Sussex, Surrey, Berkshire, Buckinghamshire, Thames Valley

If you had the choice between selling:

a) Standard building products that are the same as a million other companies' products.

b) A highly desirable, innovative MMC product.

Which would you pick?

If you went for option a) then, sorry, you're not the person our client is looking for. Enjoy trying to find the unique selling point of a brick.

However, if you chose option b), you could be a good match for this role. Because that's the essence of our client's business and they want to grow their company by increasing sales.

So, that's where you come in.

They want you to focus on building relationships with architects, housebuilders, and ground workers to position their products early in the process. The ultimate aim is to create long-term relationships where our client's products are specified in the initial plans.

As for your background, there is a technical element to this role which you'll need to understand when talking to clients. So, a building and construction qualification would be perfect, but our client is also happy to consider your experience in the construction industry. The main point is that you will understand the tendering process in the industry and know how to specification sell.

Ultimately, a core characteristic will be your drive and ambition to beat your sales targets and grow with the business.

This is primarily a field-based role, covering the Southern Home Counties in/around M3, M25, M4, M23 so if you are located in Hampshire, Surrey, Sussex, Berkshire, Thames Valley this would be an ideal role for you.

So, to start the process, please submit your CV, quoting reference LX 1050102 or call us on 44 (0)1905 381 320.

REGIONAL SALES MANAGER - MIDLANDS & NORTH - HOUSEBUILDER CHANNEL

"A Regional Sales Manager role for an innovative manufacturer of MMC Products."

£40-45000 (Dependent On Experience) 20% Bonus Car/Allowance

Field Based Hybrid Role

M5/M6 Corridor - West Midlands, Staffordshire, Shropshire, Cheshire, Greater Manchester, Lancashire

If you had the choice between selling:

a) Standard building products that are the same as a million other companies' products.

b) A highly desirable, innovative MMC product.

Which would you pick?

If you went for option a) then, sorry, you're not the person our client is looking for. Enjoy trying to find the unique selling point of a brick.

However, if you chose option b), you could be a good match for this role. Because that's the essence of our client's business and they want to grow their company by increasing sales.

So, that's where you come in.

They want you to focus on building relationships with architects, housebuilders, and ground workers to position their products early in the process. The ultimate aim is to create long-term relationships where our client's products are specified in the initial plans.

As for your background, there is a technical element to this role which you'll need to understand when talking to clients. So, a building and construction qualification would be perfect, but our client is also happy to consider your experience in the construction industry. The main point is that you will understand the tendering process in the industry and know how to specification sell.

Ultimately, a core characteristic will be your drive and ambition to beat your sales targets and grow with the business.

This is primarily a field-based role, covering the Southern Home Counties in/around M5/M6 corridor so if you are located in the West Midlands, Staffordshire, Shropshire, Cheshire, Greater Manchester, Lancashire this would be an ideal role for you.

So, to start the process, please submit your CV, quoting reference LX 1052946 to or call us on 44 (0)1905 381 320.

KEY ACCOUNT MANAGER - FMCG RETAIL CHANNEL

"A Key Account Manager position in an established, Global premium homewares business"

£30-40000 (Dependent on Experience/Negotiable) + 20% Bonus + Car Allowance & Benefits

Hybrid  National Field/Home Based Role - HO in Thames Valley/Oxfordshire

Having carved a successful career in sales, you'll have learned that there's nothing more depressing than trying to sell a low-quality, cheap, mass-produced product. You end up clutching at straws trying to sell obvious features like, "Our tables have four legs and a wipe-clean surface". Not easy, is it?

So, imagine selling a premium product range where every aspect of the user's experience is carefully considered and built into the design. Speciality homeware that immediately sells itself on its striking visual appeal and functionality.

Sound like a better prospect?

Having already established their brand in high-end retailers like John Lewis, our client is now focusing on building relationships with other quality retail outlets. And that's where you'll come in with your existing knowledge of selling into companies like QVC, Robert Dyas, Argos, Dunelm, Very, Next, or Homebase, to name but a few.

However, as well as creating business with new customers, there are many opportunities to increase sales with existing customers who aren't aware of our client's complete product range.

As for you, our client is relaxed about your qualifications. But excellent written and verbal communications skills will be essential to your success in this role. In addition, you must have previous experience managing key accounts with major retailers. Location isn't too important as this is primarily a field-based role, but you will need to be able to attend the company HQ in Oxfordshire.

To indicate your interest in this role, please submit your details, quoting reference LX 1045846 or call us on 44 (0)1905 381 320.

CHEMICAL PROCESS ENGINEER

£Very Competitive Dependent on Experience) Bonus Benefits Relocation Assistance

"Fantastic career development opportunity for degree educated Chemical Engineer"

Location: East Lothian, Scotland

Commutable from Edinburgh, Berwick upon Tweed, Dunbar, North Berwick, Haddington, East Linton, Musselburgh, South Queensferry, Livingston, Dalkeith, Bonnyrigg, Bathgate, Relocation assistance may be available.

This is an exciting career development opportunity for a degree educated and ambitious Chemical Engineer to join the plant optimisation team of a UK market leader.

Working closely with production, maintenance, project and environmental management colleagues, you will focus on plant performance to enable the plant to achieve its Health Safety Environment and Quality (HSEQ) and performance objectives. The main elements of the role are to:

• Maintain high safety standards and effectively coach and challenge others to work safely.
• Monitor key process parameters, identify actions and define instructions to deal with deviations from targets.
• Conduct day to day and longer term investigations to improve performance and optimise plant operations.
• Implement systems, tools and procedures to optimise the production process.
• Support, and where appropriate lead, multidisciplinary teams, projects, Plant Improvement Plans (PIP) and other initiatives to meet business targets.
• Build and maintain positive relations with other teams to achieve the plant's goals

The Ideal Applicant:

• Degree or equivalent in Chemical Engineering or related subject
• IOSH qualification or willing to work towards.
• IChemE associated - working towards or willing to attain chartered engineer status
• At least 2-3 years minimum proven experience in chemical process engineering and plant performance improvement. Cement production industry experience would be highly advantageous.
• Strong IT skills, proficient in the use of Pi and MS office packages
• Environmental awareness in relation to developing a positive impact on the business.
• Strong knowledge of the physico-chemical products.
• Good knowledge of process control methods and statistical methods for troubleshooting.
• Excellent problem solving and analytical skills.
• Competent to assist the development of production operators to enhance the effectiveness of the process.
• High safety standards and a wide knowledge of Health and Safety management techniques (e.g. Risk Assessments).
• Excellent verbal and written communication skills.
• Persuasion and influencing skills

Our client offers excellent development and the opportunity to make a real difference in a business that really values its people. Relocation assistance will also be considered.

To apply without delay, please email your CV for quoting reference LX 865409

PRODUCTION MANAGER

"Excellent opportunity to for lean engineering professional to join key strategic site within a market leader as P:roduction Manager".

£Very Competitive Bonus & Benefits including Relocation Assistance

East Lothian, Scotland

Commutable from: Edinburgh, Berwick upon Tweed, Dunbar, North Berwick, Haddington, East Linton, Musselbergh, South Queensferry, Livingston, Dalkeith, Bonnyrigg, Bathgate, Glasgow, Coatbridge

Our client is a market leader within the construction materials sector and operates several plants in the UK.
Our client is a seeking degree educated Production Manager at a strategically important site located in Scotland. The site is currently focused on transformation including equipment upgrade to streamline processes, improve cost effectiveness and efficiency in order to meet rising volumes/throughput. You will play a key role in driving the production department's contributions and changes to support plant performance and reliability goals. Ideally you will have previous heavy industrial processing operations/production coordination or management experience and will be experienced at managing shift teams, contractors and day support teams. You will be familiar with working cross functionally with colleagues across maintenance and process optimisation as well senior management on site.

The Role:
As Assistant Production Manager you will be responsible for managing the operation of the Shift teams to optimise performance, improve reliability and achieve the works and departmental KPIs and objectives for safety, housekeeping, environment, quality, production, and costs.

This will also include performance monitoring and incident investigation relating to shift production activities. Reporting to the Operations Manager, you will also supervise the department's day support teams and contractors on routine tasks.

The role will also require effective coordination with the maintenance engineering and process optimisation teams to improve performance and develop the reliability strategy.

The Ideal Candidate:

• Educated to minimum HND/University degree in Engineering
• NEBOSH Certificate preferred. Experience of ISO 14001 an ISO 18001 highly advantageous.
• At least 5 years' experience in a supervisory or management role within a heavy industrial manufacturing/ production operations environment.
• Strong people management skills, preferably at least 3 years' experience of managing a function or team in a results orientated environment.
• Excellent knowledge of a heavy industrial Manufacturing Process and/or Production operations eg cement, bricks, chemicals, steel, glass, building materials, energy/power or similar
• High awareness of safety, quality and environmental issues. Lean CI approach.
• An understanding of maintenance practices and requirements would be an advantage.
• Computer Literate in MS Office packages, Pi and Maximo or SAP

Our client offers a highly competitive salary and benefits package including bonus.
To apply, without delay, please email your CV quoting reference LX 949205

MRO Field Service Planning & Logistics Coordinator - Inverness, Highlands

"A challenging opportunity for a field service planning and logistics coordinator to undertake resource planning and work schedule allowance to a national, remotely based, field service MRO maintenance and repair team."

Salary c£28000 Excellent Benefits

Location: Inverness, Highlands, Scotland

Are you looking for a role that is office based with Hybrid working available?

How would you like to be a part of one of the world's leading renewable energy companies?

As a result of continued growth, they now require a Field Service Planning & Logistics Coordinator.

Our client needs someone with your experience of planning and coordination for its national field service maintenance and repair team. You will undertake resource planning allocating and planning work schedules to cover both planned maintenance and repair of its equipment. You will work with an internal technical support and customer account to ensure that remotely and regionally based 2-man teams of field service maintenance and repair technicians are accurately and efficiently dispatched to undertake work across various regions and multiple locations in the UK & Scotland ensuring excellent customer service.

The role of Field Service Planning & Logistics Coordinator would suit an individual who has excellent teamworking skills and who are, by nature, proactive and diplomatic.

The Role:

• Coordinate and plan the movements of service technicians undertaking mechanical and electrical maintenance and repair including emergency repair of equipment, ensuring their travel route and schedule is effective and efficient. Being mindful of individual capabilities/ skill sets. The objective being to have the right skill set with the right tools/materials in appropriate vehicle to access site and deliver the specific scope of work.
• Maintain consistent, positive and effective communication with in-house technicians to ensure smooth transition of teams to faults & planned preventative maintenance works
• Ensure that all necessary resources are planned to ensure efficient maintenance schedules and no lost time.
• Planning on going maintenance alongside daily emergency repair planning whilst still monitoring and updating the overall maintenance service plan.
• Day to day contact with customers relating to operational and equipment breakdown related service queries.
• Arranging induction requirements for technicians where sites require, ahead of attendance
• Liaison with Statutory Inspection coordinator when planning to avoid site conflicts of interest
• Provide effective manpower handover to the internal technical support team at the end of the working day to ensure effective continuation of service including updates on daily events and issues where required
• Work with the team leaders and Area Managers to organise and promote on call duties and rotas for weekends, bank holidays and other cover where required. Ensure there is full coverage and support for weekend working and cover
• To keep track of where outdoor employees are at any given time. Manage outdoor employees' bookings on and off as part of Health & Safety/ duty of care
• To keep a record of service technician's sickness, other absences, training courses and working hours
• Authorise technicians' holidays making sure that you always check their current entitlement beforehand
• If and where necessary, provide a tactful and empathetic response to technician's questions and queries

The Ideal Candidate:

• Educated to A level/HND/Degree level in business administration, logistics or engineering
• Currently undertaking a resource planning and coordination role within field service engineering, maintenance and repair operations, logistic/traffic planning, warehousing/distribution, or other similar environments.
• Excellent organisational and planning skills, used to multi-tasking dealing with planned schedules of work e.g. maintenance and also emergency issues such as repairs or urgent despatches.
• Confident and used to liaising and communicating with remotely based employees or employees who are going to be out in the field undertaking repairs or making deliveries.
• Highly customer service focused and used to communicating with and updating customers in a timely, tactful, and diplomatic manner.
• A team player used to working cross functionally with colleagues in engineering/logistics, technical support, and customer service to ensure that our client's customer service promises are met.
• Calm and professional manner.
• A good geographical knowledge of the UK.
• Systems literate to undertake planning. MS office proficient, SAP experience, SCADA usage would be advantageous.

In return our client offers a competitive base salary plus benefits including hybrid working available.

SENIOR BUYER/CATEGORY SPECIALIST -FM & CORPORATE/SITE SERVICES

"Graduate calibre, CIPS qualified Senior Buyer/ Category Specialist or Category Manager sought by global energy leader."

C£50-58000 (Dependent on Experience) Bonus Excellent Blue Chip Benefits Package

Location: North West (Hybrid Working)

Commutable from Ellesmere Port, Mold, Wrexham, Birkenhead, Wallasey, Chester, Warrington, Runcorn, Widnes, Liverpool, Crewe, Knutsford, Macclesfield, South Manchester, Wigan, Newton le Willows, Leigh, Heywood, Skelmersdale.

This is a permanent career development opportunity for a graduate calibre, CIPS qualified procurement professional to join a global multinational energy environment within its indirect spend area covering corporate and site services. Our client is a multi-site manufacturing/processing and complex matrix organisation.
Our client has an opportunity for a Senior Buyer/Category Specialist for its Indirect Services Category Management team. Specifically, you will support categories such as Corporate & Professional Services, Site Services, Facilities Management, Engineering, MRO, Operational Support and Consumables with tactical and operational buying activities.
The Senior Buyer/Category Specialist will operate as part of a large procurement category management team, and will work closely with national, European and global divisions and business units.

The Role:

• The delivery of agreed category plans through the execution of strategic sourcing projects to meet business partner requirements, maximizing value for our client.
• Contributing to the development of category plans by creating and owning sub-category plans
• Support the development of medium to long range category plans and be able to influence the development of value delivery plans through knowledge of local needs and local supply markets.
• The implementation of strategic sourcing and supplier management activities to deliver in year value as well as using knowledge of local needs and supplier capabilities to contribute to the development of long-range category plans developed using standard company tools and communicated through the appropriate governance models.
• Savings delivery is a critical component of the role and Senior Buyer will be responsible for ensuring the accuracy of reporting and management of value outlooks in standard company reporting tools.
• Collaborate with project specific stakeholders to ensure change management is efficient and effective to guarantee sustainable value delivery.
• Change management is a key challenge in the role and Senior Buyers must have expert influencing and negotiation skills alongside key technical competencies relating to procurement transactional planning, commercial contract management and supplier relationship management.
• Senior Buyers will provide the first line of supplier performance management activities to ensure sustainable and secure supply of goods and services to support ongoing safe and effective operation of facilities.

The Ideal Candidate:

• Will be university degree educated, part or fully qualified CIPS, with previous multinational strategic commercial procurement, buying and sourcing experience ideally within indirect categories, although experience in direct categories would still be of interest.
• Commercial procurement/tactical and strategic buying experience gained within a multinational matrix organisation.
• Currently working as a Buyer, Senior Buyer, Category Specialist or Category Manager for a large matrix organisation.
• Experienced in sourcing, negotiation, and management of £multi million spend categories.
• Experienced in developing strategic category plans.
• A proven track record of working with senior stakeholders across multiple sites.
• Self-starter, with lots of initiative, drive, and ambition to succeed.
• Confidence and capability Must be able to influence at all levels of the organisation through strong relationship management.
• Excellent analytical, research, communication, and presentation skills.
• Excellent team working ability, particularly with suppliers and sourcing managers.
• Ability to develop and manage strong relationships both internally and externally (e.g. suppliers).
• Highly motivated with a drive for results - performance focussed.
• Strong integrity ensuring procurement operates to high standards and is fully trusted by its internal and external stakeholders.
• Naturally analytical and inquisitive.
• Experience of SAP/SAP Ariba procurement systems essential.
• Demonstrate attention to detail to derive accurate and insightful recommendations.

Our client offers excellent development and the opportunity to make a real difference in a business that really values its people.
To apply without delay, please email your CV quoting reference LX 967278

SENIOR PROCESS OPTIMISATION ENGINEER

"Excellent opportunity for experienced chemical process engineer to join a flagship heavy industrial processing & manufacturing plant."

Salary: Competitive Bonus Benefits

Cheshire/Derbyshire Borders

Commutable from: Derbyshire, Cheshire, Manchester, Staffordshire, Macclesfield, Chapel en le Frith, Leek, Stoke on Trent, Stockport, Buxton, Sheffield, Chesterfield, Matlock, Burton on Trent, Ashbourne, Belper, Rotherham, Dronfield, Worksop.

This is an exciting career development opportunity for a degree educated and ambitious Chemical Engineer to join the plant optimisation team of a UK market leader.

Reporting to a Site Optimisation Manager and working closely with production, maintenance, project and environmental management colleagues, you will play a key role in developing and leading the optimisation of technical, HSE and quality, environmental and economic performance of the cement operation, whilst ensuring legal compliance.

The main elements of the role are to:

• Leading safety in the Optimisation team, demonstrating a clear commitment to achieving zero harm on the Plant. Ensuring that high safety standards are met, coaching and challenging others to work safely.
• Manage and develop team members; coach and support to develop individual's technical skills and develop their understanding of the wider business issues relevant to their job.
• Analyse plant technical information on a daily, weekly and monthly basis to advise production, quality, environment, systems and maintenance departments on improvement opportunities.
• Advise production and quality departments on plant running parameters / targets.
• Organise and contribute to the implementation of process inspections (both running and stopped) on main plant as per IPEA guidelines and Plant needs. Report the findings and liaise with relevant departments so that findings and recommendations are followed-up and actions progressed.
• In partnership with production department, develop and update the Standard Operating Procedures for Control Room Operators so that the plant is running at optimum level at all times.
• Contribute to root cause analysis process for stoppages related to process/production issues.
• Contribute to scope definition and then integration on site of capital projects impacting process. Depending on projects, he/she may be in charge of the Operational preparation.
• The role would be expected to cover the Optimisation Manager and any other reasonable duty in relation to the role.

The Ideal Candidate:

• Chemical Engineering / related Degree is ideal or equivalent
• IChemE associated - working towards or willing to attain chartered engineer status.
• NEBOSH qualification or equivalent would be desirable
• 5 years proven experience in the chemical process engineering industry is required for this role. This could be steel, cement, chemicals, minerals, glass or similar heavy processing industries.
• Candidates with a chemical engineering degree and recent or current in-depth experience as a process engineer or process optimisation engineer role gained within a minerals processing/manufacturing plant may also be considered.
• In-depth knowledge and direct hands on experience of the cement manufacturing process (or minerals processing).
• Strong foundation skills in physics, chemistry, thermodynamics and IT. Strong knowledge of physico-chemical products.
• Waste-derived fuel knowledge and experience such as alternative fuels implementation projects.
• Excellent analytical skills, and ability to deal with complex matters involving a lot of data.
• Strong IT skills, in particular proficient in the use of Pi and MS office packages
• Environmental awareness in relation to developing a positive impact on the business.
• Good knowledge of process control methods and statistical methods for troubleshooting.
• Excellent problem solving and analytical skills.
• Competent to assist the development of production operators to enhance the effectiveness of the process.
• High safety standards and a wide knowledge of Health and Safety management techniques (e.g. Risk Assessments).
• Excellent verbal and written communication skills.
• Persuasion and influencing skills

Our client offers excellent development and the opportunity to make a real difference in a business that really values its people.

MRO Field Service Planning & Logistics Coordinator - Part Time/Job Share/Weekend Working

"A challenging opportunity for a field service planning and logistics coordinator to undertake resource planning and work schedule allowance to a national, remotely based, field service MRO maintenance and repair team."

Salary c£28000 Excellent Benefits (Working Days: Friday, Saturday, Sunday, Monday -Job Share Available)

Location: Huntingdon, Cambridgeshire (Hybrid Working)

Commutable from Bedford, Cambridge, Peterborough, Ely, Kettering, Corby.

Are you looking for a role that is office based with Hybrid working available?

How would you like to be a part of one of the world's leading renewable energy companies?

As a result of continued growth, they now require a Field Service Planning & Logistics Coordinator.

Our client needs someone with your experience of planning and coordination for its national field service maintenance and repair team. You will undertake resource planning allocating and planning work schedules to cover both planned maintenance and repair of its equipment. You will work with an internal technical support and customer account to ensure that remotely and regionally based 2-man teams of field service maintenance and repair technicians are accurately and efficiently dispatched to undertake work across various regions and multiple locations in the UK & Scotland ensuring excellent customer service.

The role of Field Service Planning & Logistics Coordinator would suit an individual who has excellent teamworking skills and who are, by nature, proactive and diplomatic.

The role:

• Coordinate and plan the movements of service technicians undertaking mechanical and electrical maintenance and repair including emergency repair of equipment, ensuring their travel route and schedule is effective and efficient. Being mindful of individual capabilities/ skill sets. The objective being to have the right skill set with the right tools/materials in appropriate vehicle to access site and deliver the specific scope of work.
• Maintain consistent, positive and effective communication with in-house technicians to ensure smooth transition of teams to faults & planned preventative maintenance works
• Ensure that all necessary resources are planned to ensure efficient maintenance schedules and no lost time.
• Planning on going maintenance alongside daily emergency repair planning whilst still monitoring and updating the overall maintenance service plan.
• Day to day contact with customers relating to operational and equipment breakdown related service queries.
• Arranging induction requirements for technicians where sites require, ahead of attendance
• Liaison with Statutory Inspection coordinator when planning to avoid site conflicts of interest
• Provide effective manpower handover to the internal technical support team at the end of the working day to ensure effective continuation of service including updates on daily events and issues where required
• Work with the team leaders and Area Managers to organise and promote on call duties and rotas for weekends, bank holidays and other cover where required. Ensure there is full coverage and support for weekend working and cover
• To keep track of where outdoor employees are at any given time. Manage outdoor employees' bookings on and off as part of Health & Safety/ duty of care
• To keep a record of service technician's sickness, other absences, training courses and working hours
• Authorise technicians' holidays making sure that you always check their current entitlement beforehand
• If and where necessary, provide a tactful and empathetic response to technician's questions and queries

The ideal candidate:

• Educated to A level/HND/Degree level in business administration, logistics or engineering
• Currently undertaking a resource planning and coordination role within field service engineering, maintenance and repair operations, logistic/traffic planning, warehousing/distribution, or other similar environments.
• Excellent organisational and planning skills, used to multi-tasking dealing with planned schedules of work e.g. maintenance and also emergency issues such as repairs or urgent despatches.
• Confident and used to liaising and communicating with remotely based employees or employees who are going to be out in the field undertaking repairs or making deliveries.
• Highly customer service focused and used to communicating with and updating customers in a timely, tactful, and diplomatic manner.
• A team player used to working cross functionally with colleagues in engineering/logistics, technical support, and customer service to ensure that our client's customer service promises are met.
• Calm and professional manner.
• A good geographical knowledge of the UK.
• Systems literate to undertake planning. MS office proficient, SAP experience, SCADA usage would be advantageous.

In return our client offers a competitive base salary plus benefits including hybrid working available.

HUMAN RESOURCES MANAGER

"Excellent regional opportunity for HR Generalist to establish a best-in-class HR function for privately owned specialist residential & therapeutic health and social care business."

C£35-50000 (Dependent on Experience) Excellent Benefits

South East London - Regional role supporting units in SE London

Our client is a well-established, privately owned therapeutic and residential care business located in the South East London. It operates several residential care units all within close proximity of each other. A car and driving licence will be essential as you will provide onsite HR support to care home management and Head Office.

As part of its ongoing development and growth, our client is now looking for a HR generalist, to work closely with the senior executives including the Business Manager, Director of Care and Residential Care Home Managers and their teams, to provide HR support and direction to both a clinical/therapeutic and care-based employees.

This is a fantastic career development opportunity for a confident, self-motivated, and ambitious HR generalist to drive the people strategy for the business by ensuring that it remains aligned with the overall business strategy, CQC guidelines and compliance.

The HR Manager will deliver a comprehensive, high quality, proactive and value adding HR service across the whole employee lifecycle to the business.

You will be responsible for all areas of HR support and guidance including recruitment, retention, engagement, development, and performance management. You will also work closely with an outsourced HR advisory consultancy about Employee Relations, whilst also acting as the central point of contact for management and executives in relation to all employee related matters, HR policies and procedures. In addition you will be responsible for managing payroll system with the support of the finance team and HR Assistant.

The Role:

• Deliver a comprehensive HR service to the business ensuring the effective application and full compliance with people policies, practices, and procedures.
• Directly support the senior executives and functional and operational leadership with HR advice and coaching, operate as a "trusted advisor", able to objectively assess, influence and constructively challenge when necessary.
• Successful management of employee relations e.g., managing absence, disciplinary matters - conduct and capability, compliance, grievances.
• Build the capability of managers to lead and engage their teams effectively to embed a performance management culture to deliver high performance and improved business outcomes as well as to pre-empt organisational issues.
• Proactively support managers in the identification and management of high performing and high potential talent to ensure succession is in place for key roles.
• Responsible for providing the business with regular management information reports to support improvement of measures e.g. sickness, overtime.
• Delivery of appropriate contractual documents relating to terminations, appointments and employment variations and also DBS disclosure procedures.
• Advising and supporting line managers on selection and recruitment decisions including the completion of the necessary recruitment requests, creation of job descriptions/person specification, management of vacancy advertising, selection process, and interviews panel.
• Ensure that there is fairness and consistency in reward and benefits in recruitment and promotions, working closely with outsourced payroll and compensation and benefits partners.
• Participating in training activities, encouraging, and supporting staff in their training and development needs
• Support succession and talent planning in line with strategy.
• Support the collation, analysis, and implementation of the annual training plan to ensure delivery against statutory and business requirements.
• Proactive in supporting safe working through Safety, Health and Environmental initiatives.

The Ideal Candidate:

• University degree educated in a relevant business or HR related subject (ideally but candidates with degrees in other subjects and relevant HR experience will also be considered)
• CIPD level 3-5 qualified as a minimum. CIPD level 7 or equivalent master's very advantageous. Our client will support ongoing training and development in the field of HR.
• HR Generalist experience gained within the health and social care sector would be highly advantageous.
• Strong awareness of the statutory requirements related to health and social care sector.
• Strong Equality, Diversity, and Inclusion knowledge.
• Computer Literate in MS Office packages and use of Databases. Experience of payroll management systems highly advantageous.
• Excellent interpersonal skills. Accuracy and attention to detail
• Excellent Written & Verbal communication skills, including Report writing.
• Flexibility with ability to adapt approach in line with business strategy; take a proactive approach, to think ahead and across the business.
• Able to think ahead and take action to ensure organisational skills and capabilities meet future business needs; understand the aspiration and potential of the employees and identify and develop potential.
• Able to build a positive and engaging culture; build relationships across the business to share ideas and maximise performance and quality; implement ideas to improve organisational dynamics.
• Able to demonstrate confidence with a wide range of colleagues, and stakeholders

Please note that this is a regional HR role whereby you will be travelling to different residential care units in the South East all within close proximity of each other, as well as operating from HO. A driving licence will be essential. Hybrid working is currently not available.

SENIOR BUYER

"Excellent opportunity for CIPS part/qualified purchasing professional to reshape the buying and purchasing function for a highly successful supplier of equipment and consumables to the hospitality sector."

C£50-55000 Bonus Benefits

Location: Surrey

Commutable from Epsom, Chessington, Banstead, Caterham, Sutton, Croydon, Esher, Leatherhead, Cobham, Guildford, Byfleet, Weybridge, Chertsey, Walton on Thames Woking, Kingston on Thames

This is a Senior Buyer role for an ambitious professional who wants to make their mark

As a purchasing and buying professional, when was the last chance you had the opportunity to make your mark on a company?

Historically, whenever you've moved into new purchasing and buying roles, you'll have had to adopt legacy systems. Maybe you wished you could change them but couldn't for bureaucratic reasons? If so, our client needs your skills, as that's one of the key features of this position. They want to grow and expand their operation and know that it's time to bring in a purchasing specialist to help them achieve their ambitions.

As our client supplies bespoke and standard goods for the hospitality trade, they are looking for a purchasing and sourcing professional with knowledge of the B2B equipment and supplies sector and is part/fully CIPS accredited.

But this role isn't just about placing orders and matching up delivery notes, as they need someone to take a more strategic approach to the job. In addition, they're keen to develop robust systems that work across all the business functions. As such, you'll need to build working relationships with the sales and operations teams to make sure seasonal fluctuations are factored into your purchasing and sourcing strategy.

With suppliers in the UK and Europe, it will be up to you to develop long-term supply contracts and foster excellent working relationships with your suppliers. A core part of that process will be to implement formal supplier appraisal and improvement processes to ensure they can meet our client's future demand. You will be ably supported by an Assistant Buyer and a Purchasing Administrator.