SENIOR OPERATIONS DIRECTOR – RETAIL LOGISTICS OPERATIONS

“3PL Grocery Retail Logistics operations.  A fantastic opportunity for experienced grocery logistics professional with excellent multi-site, grocery retail DC operations management expertise to take the lead on high profile retail account”

£Competitive + Car Allowance + Bonus + Benefits

Actual Job Location: Thailand    

Our client is one of the world’s most successful third party logistics service providers with an impressive portfolio of blue chip multinational accounts across a range of industry sectors. 

This role is a high profile one, taking the lead in the further development and optimisation of multi –site logistics operations for one of Thailand’s largest grocery retailers.

As an experienced Grocery Logistics Distribution Centre Operations/General Manager, ideally with both 3PL and in-house experience, you will work closely with the client and will take the strategic and operational lead for multiple, automated and semi-automated DC’s in the Bangkok area. You will be responsible for strategic growth, operational development and performance covering both warehousing and transport logistics operations.   You will also to continue to engage and develop an excellent key account focused, client relationship at VP level.  The focus will be on the further development and growth of the business, against a stringent SLA and challenging KPI’s.  You will lead, coach and develop your team of DC General Managers to create a best in class and high performing country operation.

To succeed in this role, you will be university degree educated, and will perhaps have benefitted from an in-depth management development programme either with a large 3PL or a food/grocery retailer.  This will have encompassed a series of operational leadership roles covering both warehousing and transport (including acquisition of a CPC) interspersed with project work culminating in your current or most recent senior operational role, running either one or several large scale multi temperature FMCG retail NDCs or RDCs employing at least 900-1000 + staff, as a DC GM/Regional Manager or Director.  

Your 3PL experience will have included extensive contract account management and client stakeholder engagement.  Either in house or within a 3PL you will have built upon your project management and continuous improvement skills to reduce costs and increase efficiencies. You may already have been involved in new site openings, through to large scale physical and systems redesigns.  This will all have been achieved whilst ensuring that operations remain fully functional delivering high levels of accuracy and on time delivery within a retail DC.

You will be strategic and commercially minded, with experience of shaping strategic plans and implementing cost saving initiatives in complex, large retail FMCG operations. You will be experienced in coaching and leading teams through numerous periods of change and growth, producing high performing teams. You will be ambitious, with a track record of successful performance improvement and results delivery, as you build your expertise in this exciting role, to eventually take on a senior executive leadership role at VP level in a developing international market. 

The ideal applicant will be university degree educated perhaps in logistics or business or engineering. You will be a high energy, resilient person, with a warm personality and a real passion for developing people and driving a logistics business to succeed.  Your talent and development reviews to date will already have earmarked you as a high potential talent.   

From an operational perspective you must be adept at running a retail warehousing pick pack and despatch operation as well as a multi drop primary and secondary transport function.  In terms of budgetary responsibility my client’s business is big - in the range of £60 million plus revenue so your financial management and planning skills will be excellent. Your attention to detail, self-control and drive will be of the highest levels.  You will be comfortable persuading, influencing and presenting at both shop floor and director level internally and externally to the client.  

Previous experience of working abroad or extended periods of travel to the Far East or other developing markets will be highly advantageous, but not a prerequisite, however you will need to be able to quickly adapt to a different cultural style and your personal people management and leadership approach will be one that respects loyalty and engenders trust whilst remaining highly results driven and focused on success.  In return our client offers a competitive salary (low tax) and benefits such as car, bonus, pension, healthcare and fantastic career development.   Relocation assistance will be provided including short term rental support and school fees.