CUSTOMER SUPPORT TEAM MANAGER - HOLIDAY RESERVATIONS UK

"Join a travel industry market leader, renowned for its excellent customer experience."

£28500 Excellent Benefits (Hybrid Working)

Cheshire (Hybrid Working)

Commutable from Ellesmere Port, Mold, Wrexham, Birkenhead, Wallasey, Chester, Warrington, Runcorn, Widnes, Liverpool, Crewe, Knutsford, Macclesfield, South Manchester, Wigan, Newton le Willows, Leigh, Heywood, Skelmersdale.

Working in customer support is rarely a joy. As an experienced customer support team manager, you'll have probably been on the wrong end of an unpleasant customer call before now.

However, when the company offers a premium quality service and places the customer at the centre of their world, you find the customer support role becomes more about helping to solve a problem rather than being a verbal punchbag.

And that's the nature of this role with our client, who has an enviable position as a highly regarded holiday cottage rental company in the UK. They know that happy customers bring repeat business and recommendations, so they aim to excel in every aspect of their service.

However, while there are few complaints about the service, there are numerous customer problems to solve. They can range from a simple alteration to a booking through to a change of the customer's circumstance. Whatever the issue, our client's customer support agents deal with it efficiently and effectively.

And that's where you come in.

Your role as the Team Manager is to motivate, mentor, guide, and develop your team's skills through structured 121 meetings and live, in-call monitoring. As an experienced customer support professional, you'll be able to draw on your knowledge of premium-level service to build your team's skills and deliver the high level of service required.

Our client has featured in the Sunday Times' Best Companies to Work For list for the past two years and are keen to improve on their position. As such, they offer flexible working, operating from 9 am until 9 pm on a shift system, with managerial cover in place at the head office in Chester at all times. So, sometimes you and your team will work from home, but other times you'll be based from the office.

As you can imagine, there are many other details to discuss, so please indicate your interest by emailing your CV quoting reference 934330

Site Manufacturing Director - Pharmaceutical

"A Site Manufacturing Director role to lead, improve, and develop a pharmaceutical manufacturing company to best in class standards".

£80-100,000 Benefits

North West

Commutable from Rochdale, Manchester, Oldham, Bolton, Wigan, Leigh, Salford, Blackburn, Warrington, Altrincham, Stockport, Bury, Huddersfield, Halifax, Burnley, Accrington, Leyland, Preston, Chorley, Bamber Bridge

Some manufacturing companies are already at an enviable level of operation. They're working to six sigma levels of quality and are focusing on squeezing small percentages out of all their operations.

Conversely, other businesses aren't at that level but have a dogged determination to get there. Our client is one of those businesses and needs your skills and background to help them create a refined manufacturing operation.

As a Manufacturing Director with significant experience of working in pharmaceutical manufacturing, you'll know what that journey entails. It's one with many challenges to overcome, but you'll be able to fall back on your previous successes to create a roadmap then implement it across the organisations.

The company has gone through a significant period of change with new leaders and heavy investment in state-of-the-art machinery to provide the best platform for growth. They now need a site manufacturing director to lead the new culture, develop the teams' skills and knowledge of lean manufacturing, CI, and six sigma tools and techniques.

Given the nature of their products, quality is paramount. Indeed, you'll be working closely with their new Quality Director to help them hit their production targets while improving product quality and the quality culture of the company.

Our client envisages you will be degree qualified in an engineering discipline and your background will include GMP within a batch manufacturing, pharmaceutical environment. They feel their operational teams will respond well to a hands-on, visible leader who is ever-present and taking an active role in their training, mentoring, and daily problem-solving. As such, you'll probably have a collaborative style and will be comfortable engaging with all levels of the business.

Opportunities to make your mark on a business of this type don't appear every day, and, as you can imagine, there is much more detail to discuss on this role, so please indicate your interest by emailing your CV, quoting reference LX 932969

SALES MANAGER - PRECAST CONCRETE PRODUCTS

"Showcase your innovative and successful strategic sales and channel to market capabilities in a high-profile role targeting residential, commercial, industrial and specification sales customer segments."

c£65000 (Dependent on Experience) Car Bonus Benefits

Location: National Field Based Role - Hybrid Working available

Having well-established relationships with long-standing customers is the backbone of every successful business. However, there is a danger of relying too much on those customers and not branching out.

As an experienced Sales Manager, you'll have seen businesses fall into that trap, so what if you could create a new niche in an established business and open their products up to a new sector?

That's precisely what our client intends to do, and your employment is the start point for this new venture.

Currently, the company sells precast concrete products such as flooring and stairs to national UK housebuilders and various aligned sectors. And they've created a very well regarded and successful business off the back of these core sector.

But, as someone with extensive knowledge of the precast concrete industry, you know there are many other channels to market they could attack. Possibilities include builders' merchants, regional housebuilders, architects, major contractors, care homes, social and modular housing, schools, hospitals, universities, and student accommodation.

This isn't a traditional sales role, as you'll need an entrepreneurial flair to identify and analyse the potential opportunities for our client. Working with the commercial team, you can carry out market and competitor analysis then work out the best routes to market. Having created your plan, your role then becomes sales-focused to land the contracts.

As for your background, our client envisages you will have significant experience of working in a senior sales role in the precast concrete industry. Understanding the logistics and movement of large precast concrete products will be helpful to ensure commercial success in this role. You will be both a hunter and farmer adept at both winning new business and also strategic account management.

As you can see, there is much more detail to discuss on this role, so please indicate your interest by emailing your CV quoting reference LX 930640 or call us on 01905 381 320.

SITE ENGINEERING MANAGER - PRODUCTION & PROCESSING PLANT
"Exciting, high profile role for experienced Engineering Manager to join UK market leader at its flagship lean production & processing site"
£60-65000 Bonus & Benefits
Northern Home Counties
Commutable from Bedfordshire, Buckinghamshire, Northamptonshire, Hertfordshire, Oxfordshire, Cambridgeshire

Our client is a market leader and operates several plants in the UK.

They are seeking an experienced Site Engineering Manager to take the lead at a strategically important site located in the Northern Home Counties.

Reporting to the Site Manager, the Engineering Manager, will operate as part of a national Engineering & Manufacturing Excellence function and will lead a team of electricians and mechanical fitters, ensuring that plant equipment and maintenance systems are maintained, developed and improved within a lean manufacturing and Continuous Improvement environment and culture. The focus is safety first and zero harm and as Site Engineering Manager you will champion and proactively promote this safe working ethos amongst your team and contractors. You will lead the daily management of a production critical maintenance department on a processing/manufacturing site which operates on a 24/7 basis. Assets include hydraulics, pneumatics, conveyors, batching plant, curing chambers, steam, boiler systems, PLC's, variable speed drives, cutting, packaging and palletising equipment, robots.

Therefore, our client is seeking an Engineering professional (mechanical or electrical) with a recent track record of engineering and maintenance team leadership gained within a "best in class", quality focused, manufacturing operation.

As a member of the senior management team, the Site Engineering Manager will manage an experienced and competent team of mechanical and electrical engineers and will work with the Production Manager and cross functional colleagues in implementing all maintenance operations both, mechanical and electrical across inspection, planning, scheduling, execution and improvement phases. The focus will be on delivering a culture of continuous improvement and proactive maintenance not only in maintenance operations but also safety and health, environmental compliance and plant reliability, establishing strong relationships both internally with central Engineering and Manufacturing Excellence and externally with OEMS and contractors.

The Role
* Develop a high-performing engineering and maintenance team with a culture of delivery and continuous improvement through effective leadership and management to deliver operational excellence.
* Ensure compliance with all relevant statutory legislation and the internal company Safety, Health and Environmental Standards.
* Drive improvements in plant availability and performance, including costs, through the implementation of company engineering maintenance best practices across the whole site.
* Own, develop and evolve the engineering maintenance strategy, implementing a common maintenance platform.
* To monitor and ensure implementation and delivery of engineering maintenance procedures, initiatives and controls across all areas of responsibility.
* Liaise between functions to ensure team work, consistency, co ordination and best practice to eliminate losses from poor practices or communication and to expedite learning.
* As part of the senior management team, develop annual maintenance budgets, highlighting operational constraints and the value adding performance that Engineering can make.
* Ensure the application of defect elimination/Pareto/root cause failure analysis to all losses and be responsible for the recommendation/implementation of solutions.
* Management of the established site maintenance, planning and cost reporting systems to maximise their potential to the organisation.
* Keep abreast of and apply where appropriate new condition monitoring technologies, maintenance improvement 'tools' and processes.
* Support the development of engineering staff by defining, and where necessary, providing training in activities that support maintenance improvement and coaching.
* Define and implement KPI's to monitor the performance of all maintenance employees and contractors.
* Apply and communicate the national engineering and maintenance improvement strategy for the site including proactively supporting cross functionally to ensure maintenance practices are adopted and implemented.

The Ideal Candidate:

* Qualified in engineering with a good understanding of mechanical engineering and electrical engineering. Qualifications in 17th or 18th edition, IOSH, NEBOSH would be highly advantageous although training will be provided
* Your engineering & maintenance team management experience will be from a very high safety culture, heavy industrial processing sector such as steel, chemicals, cement, construction materials, energy/power or similar environment.
* Experience using lean and continuous improvement techniques including root cause analysis and fault-finding techniques will be critical to success. Change and project management experience will therefore be highly advantageous.
* You will have experience of preparing and managing engineering budgets.
* An appreciation of a wide variety of engineering disciplines i.e. electrical, mechanical, chemical, process control and optimisation will be critical to success and credibility in this role.
* Excellent project management skills are essential as you will play a key site lead role, as part of the national engineering and manufacturing excellence team, on capital expenditure projects.
* A high level of IT literacy is essential i.e. Microsoft and maintenance management and process control systems.
* You will be an excellent communicator both in written and verbal format with executive presence, gravitas and technical and professional credibility.
* You will have a demonstrable track record of maintenance team leadership, motivation and development, working closely with HR to produce competency matrices, training plans, talent identification, coaching and mentoring.
* You will be an adept at engaging at all levels from the maintenance team to senior management nationally and cross functionally, with well-honed persuasion and influencing skills.

CUSTOMER SUPPORT TEAM MANAGER - HOLIDAY RESERVATIONS

"Join a travel industry market leader, renowned for its excellent customer experience."

£28500 Excellent Benefits (Hybrid Working)

Cheshire (Hybrid Working)

Commutable from Ellesmere Port, Mold, Wrexham, Birkenhead, Wallasey, Chester, Warrington, Runcorn, Widnes, Liverpool, Crewe, Knutsford, Macclesfield, South Manchester, Wigan, Newton le Willows, Leigh, Heywood, Skelmersdale.

Working in customer support is rarely a joy. As an experienced customer support team manager, you'll have probably been on the wrong end of an unpleasant customer call before now.

However, when the company offers a premium quality service and places the customer at the centre of their world, you find the customer support role becomes more about helping to solve a problem rather than being a verbal punchbag.

And that's the nature of this role with our client, who has an enviable position as a highly regarded holiday cottage rental company in the UK. They know that happy customers bring repeat business and recommendations, so they aim to excel in every aspect of their service.

However, while there are few complaints about the service, there are numerous customer problems to solve. They can range from a simple alteration to a booking through to a change of the customer's circumstance. Whatever the issue, our client's customer support agents deal with it efficiently and effectively.

And that's where you come in.

Your role as the Team Manager is to motivate, mentor, guide, and develop your team's skills through structured 121 meetings and live, in-call monitoring. As an experienced customer support professional, you'll be able to draw on your knowledge of premium-level service to build your team's skills and deliver the high level of service required.

Our client has featured in the Sunday Times' Best Companies to Work For list for the past two years and are keen to improve on their position. As such, they offer flexible working, operating from 9 am until 9 pm on a shift system, with managerial cover in place at the head office in Chester at all times. So, sometimes you and your team will work from home, but other times you'll be based from the office.

As you can imagine, there are many other details to discuss, so please indicate your interest by emailing your CV quoting reference 934330

SALES TEAM MANAGERS - HOLIDAY RESERVATIONS

"Join a travel industry market leader, renowned for its excellent customer experience."

£28500 (OTE £32-35000) Excellent Benefits (Hybrid Working)

Cheshire (Hybrid Working)

Commutable from Ellesmere Port, Mold, Wrexham, Birkenhead, Wallasey, Chester, Warrington, Runcorn, Widnes, Liverpool, Crewe, Knutsford, Macclesfield, South Manchester, Wigan, Newton le Willows, Leigh, Heywood, Skelmersdale.

Usually, when you see a job advertised for someone to manage a team of twelve sales agents, you would immediately think "call centre".

You'd get a mental picture of a vast office packed with people engaged in high-pressure sales techniques and KPI charts all over the place.

This one is very different.

As one of the leading holiday cottage rental companies in the UK, our client's core focus is on giving their customers the best experience possible, and this starts at the first phone call.

When customers phone the sales team, they often have specific requests for their holiday property. For example, they may have mobility access requirements, off-road parking, or a bright pink hot tub. Whatever they need, their sales agents work with them to find the perfect rental property in the correct location.

As such, they use a consultative selling approach to tailor the best deal for their clients. And that can take time, so measuring call times and aggressively pushing a sale doesn't work for them. That's one of the reasons they have been on the Sunday Times' Best Companies to Work For list for the past two years.

They want their customers to tell other people about their positive experience and leave fantastic reviews about the service they had from the agent.

That's where you come in.

As one of four sales team managers, your job is to make sure the agents in your team are well-trained and capable of delivering a premium customer experience. So, you'll guide, mentor, motivate, and develop your team's skills through daily/weekly/ monthly 121 meetings, feedback sessions and in-call monitoring.

As the company operates from 9 am until 9 pm, they operate a shift system, with managerial cover in place at the head office in Chester at all times. So, sometimes you and your team will work from home, but other times you'll be based from the office.

Our client envisages your background may include working in a luxury, bespoke or high street travel agency, an aircraft cabin crew team leader, kitchen/bathroom sales, quality furniture retail sales, possibly even a wedding or conference/events manager. Wherever you've worked before, you'll know what first-class customer service involves and have the drive to instil those values into your team.

As you can imagine, there are many other details to discuss, so please indicate your interest by emailing your CV quoting reference LX 931158

Sales Director - UK Aftermarket Solutions

Salary £80-100000 (Dependent on Experience) Car Bonus Excellent Benefits

South Manchester National Remit - Hybrid Working

If you're an experienced sales director, the words "low-hanging fruit" will be music to your ears as you know that grabbing some quick wins is always a great way to start a new role.

Usually, there are only a handful of opportunities to take advantage of, but this role is a little different.

Our client is a well-established manufacturer of equipment for the metals industry., They are a primary supplier of speciality machinery to companies worldwide. They have a vast installed customer base and operate as a leading global partner across many industry sectors.

Our client is enjoying excellent global growth and investment adding the latest digital solutions to their equipment to add value to its customers' production performance.

They now wish to further strengthen customer relationships by prioritising their aftermarket sales as a core focus. And they want someone with your skills to lead UK aftermarket solutions across spare parts, services, equipment modernisation and upgrades and digital.

So, as Sales Director, you will take an overarching role across all the group's products, creating, implementing, and leading an aftermarket sales strategy. They have an extensive back catalogue of customers and previously supplied equipment, so you and your team have an immediate prospect list to attack and gain those quick wins.

Our client supplies their equipment to companies of all sizes, from SMEs up to global multinationals, so you'll need to demonstrate experience in engaging with engineering, technical and purchasing stakeholders in relation to contractual pricing and service agreements.

As for your background, our client envisages you will have significant experience in aftermarket sales, including servicing and maintenance contracts and upselling new equipment against old. In addition, you'll have the gravitas and character to lead a 20-strong sales team across the businesses and work with the European technical centres to understand new product developments and new sales angles.

Overall, this role offers an experienced Sales Director the opportunity to take ownership of a strategically important function of the group and stamp their mark on the business.

Sales Director - UK Aftermarket Solutions

Salary £80-100000 (Dependent on Experience) Car Bonus Excellent Benefits

South Manchester National Remit - Hybrid Working

If you're an experienced sales director, the words "low-hanging fruit" will be music to your ears as you know that grabbing some quick wins is always a great way to start a new role.

Usually, there are only a handful of opportunities to take advantage of, but this role is a little different.

Our client is a well-established manufacturer of equipment for the metals industry., They are a primary supplier of speciality machinery to companies worldwide. They have a vast installed customer base and operate as a leading global partner across many industry sectors.

Our client is enjoying excellent global growth and investment adding the latest digital solutions to their equipment to add value to its customers' production performance.

They now wish to further strengthen customer relationships by prioritising their aftermarket sales as a core focus. And they want someone with your skills to lead UK aftermarket solutions across spare parts, services, equipment modernisation and upgrades and digital.

So, as Sales Director, you will take an overarching role across all the group's products, creating, implementing, and leading an aftermarket sales strategy. They have an extensive back catalogue of customers and previously supplied equipment, so you and your team have an immediate prospect list to attack and gain those quick wins.

Our client supplies their equipment to companies of all sizes, from SMEs up to global multinationals, so you'll need to demonstrate experience in engaging with engineering, technical and purchasing stakeholders in relation to contractual pricing and service agreements.

As for your background, our client envisages you will have significant experience in aftermarket sales, including servicing and maintenance contracts and upselling new equipment against old. In addition, you'll have the gravitas and character to lead a 20-strong sales team across the businesses and work with the European technical centres to understand new product developments and new sales angles.

Overall, this role offers an experienced Sales Director the opportunity to take ownership of a strategically important function of the group and stamp their mark on the business.

Logistics Coordinator FMCG

"Experienced Logistics Coordinator sought by a leading manufacturer of specialist paperboard packaging products within the Food Packaging Sector to work alongside the Supply Chain Department and be part of the Company's innovative strategy and growth plans."

£25-30000 (Dependent on Experience) Benefits

Location: Rotherham, Yorkshire.

Our client is an innovative market leader. They provide packaging solutions for food & consumer goods and develop creative and flexible packaging solutions that help customers add value to their offering and achieve success through packaging. A leader in the European market, with a growing footprint that includes Asia and Africa, they use their advanced technical expertise and state-of-the-art printing & finishing capabilities to create a broad product portfolio with innovative and tailored flexible packaging system solutions.

This is a fantastic career development opportunity for a confident, enthusiastic, and ambitious Logistics specialist, looking to build a career in Supply Chain. The role of Logistics Coordinator has been created to work with the company's Supply Chain Department to provide the necessary experience to be part of an exciting phase of the company's strategy and growth plans. This is a standalone role, reporting to the Supply Chain Improvements Manager.

The Role:

* Report directly to the Supply Chain Manager

* Coordinate incoming material deliveries and finished goods deliveries. Both UK and Export/Import

* Organise Stock Transfer vehicles to and from internal and external warehouse facilities

* Review, update and manage the Incoming and Outgoing Goods calendar including colour coding

* Use Sage 200 and Excel on a daily basis.

* Liaise with customers, hauliers, Suppliers and Customs Clearing Agents

* Ensure sales are up to date and informed throughout

* Ensure that our customers are receiving excellent customer service aligned to our company vision and standards

* Generate and prepare Shipping Documentation (Commercial invoices, Picking Lists, CMR's & Purchase Orders)

* Create dispatch bags for the Warehouse (Commercial Invoices, CMR, Picking Lists and Haulier information)

* Obtain quotations from Hauliers, ensuring value for money where possible

* Be mindful of Company Environmental and Sustainability policies

* Liaise with drivers, dealing with dispatch and routing issues

* Log Shipping Data on a daily basis

* Assist with Reverse Logistics

* Track and Achieve On Time in Full

* Analyse Haulier KPI's to ensure they are achieving the agreed Lead Times

* Attend a Daily Direction Meeting to report deliveries on and off track daily and weekly

* Support the Supply Chain team with Stock Take

* Support the Supply Chain Manager with Logistics Tenders, getting involved where possible

* Cover the Planning and Supply Chain Coordinator during holidays

The Ideal Candidate:

The successful candidate must have the following essential requirements: -

* Educated to minimum A levels/University Degree.

* Experience in Logistics required

* Knowledge around the recent Brexit Regulations

* Excellent Customer Service

* A high level of numeracy and keen attention to detail

* A logical and analytical approach

* Strong interpersonal skills

* Proficient in Microsoft packages - especially Excel and the use of basic formulas and routines

* Capable of managing own workload and confident in liaising at all levels within the business

* Strong planning, organisational and prioritisation skills

* Forward Thinker

* An enthusiastic and approachable manner with a proactive, "can do" attitude.

* A knowledge of the food manufacturing / packaging industry and procurement activities guided by the requirements of BRC (or ISO9001) quality management systems would be advantageous but not essential

* This is an office based role and would ideally suit a car owner as public transport is limited close to the site

In return our client offers a salary of £25-26,000 (dependent on experience), holiday entitlement, and the chance to join a growing, ambitious, and innovative business.

To apply without delay, please email your CV quoting reference LX 932173

Sales Director - UK Aftermarket Solutions

Salary £80-100000 (Dependent on Experience) Car Bonus Excellent Benefits

South Manchester National Remit - Hybrid Working

If you're an experienced sales director, the words "low-hanging fruit" will be music to your ears as you know that grabbing some quick wins is always a great way to start a new role.

Usually, there are only a handful of opportunities to take advantage of, but this role is a little different.

Our client is a well-established manufacturer of equipment for the metals industry., They are a primary supplier of speciality machinery to companies worldwide. They have a vast installed customer base and operate as a leading global partner across many industry sectors.

Our client is enjoying excellent global growth and investment adding the latest digital solutions to their equipment to add value to its customers' production performance.

They now wish to further strengthen customer relationships by prioritising their aftermarket sales as a core focus. And they want someone with your skills to lead UK aftermarket solutions across spare parts, services, equipment modernisation and upgrades and digital.

So, as Sales Director, you will take an overarching role across all the group's products, creating, implementing, and leading an aftermarket sales strategy. They have an extensive back catalogue of customers and previously supplied equipment, so you and your team have an immediate prospect list to attack and gain those quick wins.

Our client supplies their equipment to companies of all sizes, from SMEs up to global multinationals, so you'll need to demonstrate experience in engaging with engineering, technical and purchasing stakeholders in relation to contractual pricing and service agreements.

As for your background, our client envisages you will have significant experience in aftermarket sales, including servicing and maintenance contracts and upselling new equipment against old. In addition, you'll have the gravitas and character to lead a 20-strong sales team across the businesses and work with the European technical centres to understand new product developments and new sales angles.

Overall, this role offers an experienced Sales Director the opportunity to take ownership of a strategically important function of the group and stamp their mark on the business.

Sales Director - UK Aftermarket Solutions

Salary £80-100000 (Dependent on Experience) Car Bonus Excellent Benefits

South Manchester National Remit - Hybrid Working

If you're an experienced sales director, the words "low-hanging fruit" will be music to your ears as you know that grabbing some quick wins is always a great way to start a new role.

Usually, there are only a handful of opportunities to take advantage of, but this role is a little different.

Our client is a well-established manufacturer of equipment for the metals industry., They are a primary supplier of speciality machinery to companies worldwide. They have a vast installed customer base and operate as a leading global partner across many industry sectors.

Our client is enjoying excellent global growth and investment adding the latest digital solutions to their equipment to add value to its customers' production performance.

They now wish to further strengthen customer relationships by prioritising their aftermarket sales as a core focus. And they want someone with your skills to lead UK aftermarket solutions across spare parts, services, equipment modernisation and upgrades and digital.

So, as Sales Director, you will take an overarching role across all the group's products, creating, implementing, and leading an aftermarket sales strategy. They have an extensive back catalogue of customers and previously supplied equipment, so you and your team have an immediate prospect list to attack and gain those quick wins.

Our client supplies their equipment to companies of all sizes, from SMEs up to global multinationals, so you'll need to demonstrate experience in engaging with engineering, technical and purchasing stakeholders in relation to contractual pricing and service agreements.

As for your background, our client envisages you will have significant experience in aftermarket sales, including servicing and maintenance contracts and upselling new equipment against old. In addition, you'll have the gravitas and character to lead a 20-strong sales team across the businesses and work with the European technical centres to understand new product developments and new sales angles.

Overall, this role offers an experienced Sales Director the opportunity to take ownership of a strategically important function of the group and stamp their mark on the business.

WAREHOUSE MANAGER

"Distribution of fast-moving components UK and Worldwide"

c£35000 - £45000 Bonus, Healthcare

East Birmingham area

Commutable from Birmingham, Coventry, Coleshill, Solihull, Tamworth, Nuneaton, Bedworth, Atherstone, Hinckley, Kenilworth, Warwick, Leamington, Redditch, Sutton Coldfield.

This is an opportunity for a motivated individual to join our clients' organisation as Warehouse Manager. This role would suit an experienced Warehouse Manager looking for a new challenge or an Assistant Warehouse Manager looking for career advancement.

Our client is a well-established and respected international organisation who operate World-wide manufacturing, procurement and distribution of specialised components and accessories.
This is a hands-on position in a growing business. You will lead a team of 10 and manage an inventory of about 20000 lines and providing same day to 48-hour despatch services. You will be fully supported and resourced to improve existing systems and already high levels of service. You will have overall responsibility for service delivery in a fast-paced distribution centre servicing both UK and export customers.

The Role:
* Lead and empower your team in a growing business.
* Responsibility and accountability for the performance of the warehouse and distribution activity on site.
* Actively pursue cost savings and efficiency programmes.
* Support the business to improve profitability via the distribution channel.
* Design, improve and review processes and systems.
* Fully utilize and enhance the ERP system to optimise procedures.
* Responsibility for overall shift performance, compliance, customer service levels.
* Ensure all KPI targets are achieved per shift allocation.
* Fully responsible for H&S and quality system audits.

The Ideal Applicant:
* Good standard of education GCSE's, A level/Equivalent as a minimum plus evidence of continuous professional development such as in house supervisory/managerial training
* Great communication skills. Must be able to engage with colleagues at all levels.
* Experience and involvement in helping to grow a fast-paced distribution operation.
* International Logistics experience including UK, European and Deep Sea.
* Good standard of PC skills.
* Problem solving and organisational skills.
* Willingness to lead and implement major improvements to systems, procedures and methods of working.
* A hands-on, lead from the front style.

On offer to the successful candidate is a competitive salary, quarterly bonus scheme based on achievement of KPI's, company pension and health insurance.