SITE ENGINEERING MANAGER - PRODUCTION & PROCESSING PLANT
"Exciting, high profile role for experienced Engineering Manager to join UK market leader at its flagship lean production & processing site"
£60-65000 Bonus & Benefits
Northern Home Counties
Commutable from Bedfordshire, Buckinghamshire, Northamptonshire, Hertfordshire, Oxfordshire, Cambridgeshire

Our client is a market leader and operates several plants in the UK.

They are seeking an experienced Site Engineering Manager to take the lead at a strategically important site located in the Northern Home Counties.

Reporting to the Site Manager, the Engineering Manager, will operate as part of a national Engineering & Manufacturing Excellence function and will lead a team of electricians and mechanical fitters, ensuring that plant equipment and maintenance systems are maintained, developed and improved within a lean manufacturing and Continuous Improvement environment and culture. The focus is safety first and zero harm and as Site Engineering Manager you will champion and proactively promote this safe working ethos amongst your team and contractors. You will lead the daily management of a production critical maintenance department on a processing/manufacturing site which operates on a 24/7 basis. Assets include hydraulics, pneumatics, conveyors, batching plant, curing chambers, steam, boiler systems, PLC's, variable speed drives, cutting, packaging and palletising equipment, robots.

Therefore, our client is seeking an Engineering professional (mechanical or electrical) with a recent track record of engineering and maintenance team leadership gained within a "best in class", quality focused, manufacturing operation.

As a member of the senior management team, the Site Engineering Manager will manage an experienced and competent team of mechanical and electrical engineers and will work with the Production Manager and cross functional colleagues in implementing all maintenance operations both, mechanical and electrical across inspection, planning, scheduling, execution and improvement phases. The focus will be on delivering a culture of continuous improvement and proactive maintenance not only in maintenance operations but also safety and health, environmental compliance and plant reliability, establishing strong relationships both internally with central Engineering and Manufacturing Excellence and externally with OEMS and contractors.

The Role
* Develop a high-performing engineering and maintenance team with a culture of delivery and continuous improvement through effective leadership and management to deliver operational excellence.
* Ensure compliance with all relevant statutory legislation and the internal company Safety, Health and Environmental Standards.
* Drive improvements in plant availability and performance, including costs, through the implementation of company engineering maintenance best practices across the whole site.
* Own, develop and evolve the engineering maintenance strategy, implementing a common maintenance platform.
* To monitor and ensure implementation and delivery of engineering maintenance procedures, initiatives and controls across all areas of responsibility.
* Liaise between functions to ensure team work, consistency, co ordination and best practice to eliminate losses from poor practices or communication and to expedite learning.
* As part of the senior management team, develop annual maintenance budgets, highlighting operational constraints and the value adding performance that Engineering can make.
* Ensure the application of defect elimination/Pareto/root cause failure analysis to all losses and be responsible for the recommendation/implementation of solutions.
* Management of the established site maintenance, planning and cost reporting systems to maximise their potential to the organisation.
* Keep abreast of and apply where appropriate new condition monitoring technologies, maintenance improvement 'tools' and processes.
* Support the development of engineering staff by defining, and where necessary, providing training in activities that support maintenance improvement and coaching.
* Define and implement KPI's to monitor the performance of all maintenance employees and contractors.
* Apply and communicate the national engineering and maintenance improvement strategy for the site including proactively supporting cross functionally to ensure maintenance practices are adopted and implemented.

The Ideal Candidate:

* Qualified in engineering with a good understanding of mechanical engineering and electrical engineering. Qualifications in 17th or 18th edition, IOSH, NEBOSH would be highly advantageous although training will be provided
* Your engineering & maintenance team management experience will be from a very high safety culture, heavy industrial processing sector such as steel, chemicals, cement, construction materials, energy/power or similar environment.
* Experience using lean and continuous improvement techniques including root cause analysis and fault-finding techniques will be critical to success. Change and project management experience will therefore be highly advantageous.
* You will have experience of preparing and managing engineering budgets.
* An appreciation of a wide variety of engineering disciplines i.e. electrical, mechanical, chemical, process control and optimisation will be critical to success and credibility in this role.
* Excellent project management skills are essential as you will play a key site lead role, as part of the national engineering and manufacturing excellence team, on capital expenditure projects.
* A high level of IT literacy is essential i.e. Microsoft and maintenance management and process control systems.
* You will be an excellent communicator both in written and verbal format with executive presence, gravitas and technical and professional credibility.
* You will have a demonstrable track record of maintenance team leadership, motivation and development, working closely with HR to produce competency matrices, training plans, talent identification, coaching and mentoring.
* You will be an adept at engaging at all levels from the maintenance team to senior management nationally and cross functionally, with well-honed persuasion and influencing skills.

EUROPEAN EPC CAPITAL PROJECTS PROCUREMENT MANAGER
"Multilingual, Degree educated, Strategic EPC Capital Projects Contracting & Procurement Professional required by Global Energy Company"
€/£ Very Competitive (Dependent upon Experience) Excellent Blue-Chip Benefits
Location: UK or Germany or Netherlands (Hybrid Working)

Our client is a global player within the specialist energy, electricity, and power generation sector.
As part of a strategic transformation of the procurement function moving to a shared service and category management model across its global operating units, our client seeks to strengthen its team with the appointment of an innovative and creative contracting and procurement professional with a track record gained within FTSE 100/NYSE Top 100 or equivalent listed companies.

Specifically, we are seeking a European Strategic Capital Projects Contracting and Procurement Manager with experience of EPC procurement project management. You will be highly adept at delivering strategic contracting and procurement change programmes across different cultures within a highly regulated and best in class health and safety environment.

Working within a global shared service projects function, you will be dedicated to delivering excellence in EPC project lifecycle management from a strategic procurement perspective. Your focus will be multi year, $multi million capital investment programmes. You will work closely with a global projects' directorate and the global procurement director, to deliver excellence in project supply chain management. This will include development of EPC project procurement strategies through to supplier selection and contract development to post award contracts and claim management.

The Role:
* Working closely with the global project function, global procurement teams and the executive board you will be responsible for procurement strategy development, defining the key success criteria, priorities and imperatives for the project and devise an appropriate supply chain and procurement strategy which delivers these requirements.
* Each project strategy will be bespoke and specific to the desired outcomes of the project while maintaining some consistency with non-negotiable elements of the global procurement strategy, governance models and company policies.
* Procurement strategy will detail value definition, opportunity development, supply chain execution and value creation, governance and value capture and mitigation of risk and value protection.
* From a procurement strategy execution perspective, you will assume responsibility for the creation and operational leadership of teams to deliver the Procurement Strategy. You will assume day to day accountability for the management of the project Procurement team to ensure delivery of the project requirements.
* To ensure procurement integration you will ensure that strategy and execution of project requirements both aligns and leverages existing category management plans where appropriate to the project.
* Furthermore, you will continuously scan the market from several industry sectors for best practice developments, assessing how they can be exploited by our client to further value creation, value delivery, value capture and value protection.

The Ideal Applicant:

* University Degree educated in Engineering or Science or similar plus Post Graduate level qualification in Procurement and/or Master's Degree. In addition, a project management qualification will be highly advantageous.
* At least 7-10 years consistent, fast track career development within a strategic global or pan European EPC contracting and procurement role within major capital investment or exploration programmes valued as a minimum at £/€250-300 million plus.
* Strategic EPC Contracting and Procurement experience gained within a FTSE 100, NYSE Top 100 or similar global organisation. This could include oil and gas, energy, utilities, mining and minerals exploration, or capital-intensive industrial manufacturing sectors such as steel or construction materials or hazardous industry sectors such as chemicals or nuclear. Candidates from other sectors such top 4 strategy consultancies, FMCG or pharmaceutical will also be considered if they are educated to university/Master's degree level.
* You will ideally be multilingual in English or Dutch or German, but this is not a prerequisite.
* You will be highly motivated to deliver change and transformation and your career to date will be characterised by your ability to engage cross functional teams and global/pan European procurement, engineering, and project management colleagues to achieve this.
* You will be experienced in preparing, presenting, and justifying business cases to main board/ExCom level.
* Experienced in analysing project requirements and developing critical success factors, translating these into bespoke Procurement Strategies
* Track record of delivering commercial capital procurement experience in pan European or global capital-intensive industry
* Adept at managing ambiguity, confidently taking accountability for creating a governance model, resource plan and delivery plan to meet project requirements
* Managing complex contractual relationships including the provision of free-issue materials, technology or IP and will be able to demonstrate a proven track record in managing suppliers to deliver within this context
* Experienced in the award and management of Engineering Procurement and Construction (EPC) contracts in the range of/up to c£500m.
* Excellent track record of building teams of highly performing professionals, conveying the strategy and vision to motivate and empower a team to take accountability for delivery of the project.
* Experienced in developing unique and bespoke fit-for-purpose commercial models for teams to deliver the appropriate outcomes for the project combined with a proven track record of performance management.
* Please note that this role is subject to security clearance so if you have security clearance for the UK, Netherlands or Germany please state this clearly on your application.

In return our client offers a very competitive salary and benefits package and the opportunity to develop your career within a market leader.

As an organisation dedicated to helping companies realise their full people potential, we understand the value a diverse workforce brings to every workplace. In everything we do, we are committed to promoting diversity, inclusion, and accessibility. We encourage applications from all regardless of age, disability, gender identity, sexual orientation, religion, belief, or race.

EUROPEAN EPC CAPITAL PROJECTS PROCUREMENT MANAGER
"Multilingual, Degree educated, Strategic EPC Capital Projects Contracting & Procurement Professional required by Global Energy Company"
€/£ Very Competitive (Dependent upon Experience) Excellent Blue-Chip Benefits
Location: UK or Germany or Netherlands (Hybrid Working)

Our client is a global player within the specialist energy, electricity, and power generation sector.
As part of a strategic transformation of the procurement function moving to a shared service and category management model across its global operating units, our client seeks to strengthen its team with the appointment of an innovative and creative contracting and procurement professional with a track record gained within FTSE 100/NYSE Top 100 or equivalent listed companies.

Specifically, we are seeking a European Strategic Capital Projects Contracting and Procurement Manager with experience of EPC procurement project management. You will be highly adept at delivering strategic contracting and procurement change programmes across different cultures within a highly regulated and best in class health and safety environment.

Working within a global shared service projects function, you will be dedicated to delivering excellence in EPC project lifecycle management from a strategic procurement perspective. Your focus will be multi year, $multi million capital investment programmes. You will work closely with a global projects' directorate and the global procurement director, to deliver excellence in project supply chain management. This will include development of EPC project procurement strategies through to supplier selection and contract development to post award contracts and claim management.

The Role:
* Working closely with the global project function, global procurement teams and the executive board you will be responsible for procurement strategy development, defining the key success criteria, priorities and imperatives for the project and devise an appropriate supply chain and procurement strategy which delivers these requirements.
* Each project strategy will be bespoke and specific to the desired outcomes of the project while maintaining some consistency with non-negotiable elements of the global procurement strategy, governance models and company policies.
* Procurement strategy will detail value definition, opportunity development, supply chain execution and value creation, governance and value capture and mitigation of risk and value protection.
* From a procurement strategy execution perspective, you will assume responsibility for the creation and operational leadership of teams to deliver the Procurement Strategy. You will assume day to day accountability for the management of the project Procurement team to ensure delivery of the project requirements.
* To ensure procurement integration you will ensure that strategy and execution of project requirements both aligns and leverages existing category management plans where appropriate to the project.
* Furthermore, you will continuously scan the market from several industry sectors for best practice developments, assessing how they can be exploited by our client to further value creation, value delivery, value capture and value protection.

The Ideal Applicant:

* University Degree educated in Engineering or Science or similar plus Post Graduate level qualification in Procurement and/or Master's Degree. In addition, a project management qualification will be highly advantageous.
* At least 7-10 years consistent, fast track career development within a strategic global or pan European EPC contracting and procurement role within major capital investment or exploration programmes valued as a minimum at £/€250-300 million plus.
* Strategic EPC Contracting and Procurement experience gained within a FTSE 100, NYSE Top 100 or similar global organisation. This could include oil and gas, energy, utilities, mining and minerals exploration, or capital-intensive industrial manufacturing sectors such as steel or construction materials or hazardous industry sectors such as chemicals or nuclear. Candidates from other sectors such top 4 strategy consultancies, FMCG or pharmaceutical will also be considered if they are educated to university/Master's degree level.
* You will ideally be multilingual in English or Dutch or German, but this is not a prerequisite.
* You will be highly motivated to deliver change and transformation and your career to date will be characterised by your ability to engage cross functional teams and global/pan European procurement, engineering, and project management colleagues to achieve this.
* You will be experienced in preparing, presenting, and justifying business cases to main board/ExCom level.
* Experienced in analysing project requirements and developing critical success factors, translating these into bespoke Procurement Strategies
* Track record of delivering commercial capital procurement experience in pan European or global capital-intensive industry
* Adept at managing ambiguity, confidently taking accountability for creating a governance model, resource plan and delivery plan to meet project requirements
* Managing complex contractual relationships including the provision of free-issue materials, technology or IP and will be able to demonstrate a proven track record in managing suppliers to deliver within this context
* Experienced in the award and management of Engineering Procurement and Construction (EPC) contracts in the range of/up to c£500m.
* Excellent track record of building teams of highly performing professionals, conveying the strategy and vision to motivate and empower a team to take accountability for delivery of the project.
* Experienced in developing unique and bespoke fit-for-purpose commercial models for teams to deliver the appropriate outcomes for the project combined with a proven track record of performance management.
* Please note that this role is subject to security clearance so if you have security clearance for the UK, Netherlands or Germany please state this clearly on your application.

In return our client offers a very competitive salary and benefits package and the opportunity to develop your career within a market leader.

As an organisation dedicated to helping companies realise their full people potential, we understand the value a diverse workforce brings to every workplace. In everything we do, we are committed to promoting diversity, inclusion, and accessibility. We encourage applications from all regardless of age, disability, gender identity, sexual orientation, religion, belief, or race.

EUROPEAN EPC CAPITAL PROJECTS PROCUREMENT MANAGER
"Multilingual, Degree educated, Strategic EPC Capital Projects Contracting & Procurement Professional required by Global Energy Company"
€/£ Very Competitive (Dependent upon Experience) Excellent Blue-Chip Benefits
Location: UK or Germany or Netherlands (Hybrid Working)

Our client is a global player within the specialist energy, electricity, and power generation sector.
As part of a strategic transformation of the procurement function moving to a shared service and category management model across its global operating units, our client seeks to strengthen its team with the appointment of an innovative and creative contracting and procurement professional with a track record gained within FTSE 100/NYSE Top 100 or equivalent listed companies.

Specifically, we are seeking a European Strategic Capital Projects Contracting and Procurement Manager with experience of EPC procurement project management. You will be highly adept at delivering strategic contracting and procurement change programmes across different cultures within a highly regulated and best in class health and safety environment.

Working within a global shared service projects function, you will be dedicated to delivering excellence in EPC project lifecycle management from a strategic procurement perspective. Your focus will be multi year, $multi million capital investment programmes. You will work closely with a global projects' directorate and the global procurement director, to deliver excellence in project supply chain management. This will include development of EPC project procurement strategies through to supplier selection and contract development to post award contracts and claim management.

The Role:
* Working closely with the global project function, global procurement teams and the executive board you will be responsible for procurement strategy development, defining the key success criteria, priorities and imperatives for the project and devise an appropriate supply chain and procurement strategy which delivers these requirements.
* Each project strategy will be bespoke and specific to the desired outcomes of the project while maintaining some consistency with non-negotiable elements of the global procurement strategy, governance models and company policies.
* Procurement strategy will detail value definition, opportunity development, supply chain execution and value creation, governance and value capture and mitigation of risk and value protection.
* From a procurement strategy execution perspective, you will assume responsibility for the creation and operational leadership of teams to deliver the Procurement Strategy. You will assume day to day accountability for the management of the project Procurement team to ensure delivery of the project requirements.
* To ensure procurement integration you will ensure that strategy and execution of project requirements both aligns and leverages existing category management plans where appropriate to the project.
* Furthermore, you will continuously scan the market from several industry sectors for best practice developments, assessing how they can be exploited by our client to further value creation, value delivery, value capture and value protection.

The Ideal Applicant:

* University Degree educated in Engineering or Science or similar plus Post Graduate level qualification in Procurement and/or Master's Degree. In addition, a project management qualification will be highly advantageous.
* At least 7-10 years consistent, fast track career development within a strategic global or pan European EPC contracting and procurement role within major capital investment or exploration programmes valued as a minimum at £/€250-300 million plus.
* Strategic EPC Contracting and Procurement experience gained within a FTSE 100, NYSE Top 100 or similar global organisation. This could include oil and gas, energy, utilities, mining and minerals exploration, or capital-intensive industrial manufacturing sectors such as steel or construction materials or hazardous industry sectors such as chemicals or nuclear. Candidates from other sectors such top 4 strategy consultancies, FMCG or pharmaceutical will also be considered if they are educated to university/Master's degree level.
* You will ideally be multilingual in English or Dutch or German, but this is not a prerequisite.
* You will be highly motivated to deliver change and transformation and your career to date will be characterised by your ability to engage cross functional teams and global/pan European procurement, engineering, and project management colleagues to achieve this.
* You will be experienced in preparing, presenting, and justifying business cases to main board/ExCom level.
* Experienced in analysing project requirements and developing critical success factors, translating these into bespoke Procurement Strategies
* Track record of delivering commercial capital procurement experience in pan European or global capital-intensive industry
* Adept at managing ambiguity, confidently taking accountability for creating a governance model, resource plan and delivery plan to meet project requirements
* Managing complex contractual relationships including the provision of free-issue materials, technology or IP and will be able to demonstrate a proven track record in managing suppliers to deliver within this context
* Experienced in the award and management of Engineering Procurement and Construction (EPC) contracts in the range of/up to c£500m.
* Excellent track record of building teams of highly performing professionals, conveying the strategy and vision to motivate and empower a team to take accountability for delivery of the project.
* Experienced in developing unique and bespoke fit-for-purpose commercial models for teams to deliver the appropriate outcomes for the project combined with a proven track record of performance management.
* Please note that this role is subject to security clearance so if you have security clearance for the UK, Netherlands or Germany please state this clearly on your application.

In return our client offers a very competitive salary and benefits package and the opportunity to develop your career within a market leader.

As an organisation dedicated to helping companies realise their full people potential, we understand the value a diverse workforce brings to every workplace. In everything we do, we are committed to promoting diversity, inclusion, and accessibility. We encourage applications from all regardless of age, disability, gender identity, sexual orientation, religion, belief, or race.

EUROPEAN EPC CAPITAL PROJECTS PROCUREMENT MANAGER

"Multilingual, Degree educated, Strategic EPC Capital Projects Contracting & Procurement Professional required by Global Energy Company"

€/£ Very Competitive (Dependent upon Experience) Excellent Blue-Chip Benefits

Location: UK or Germany or Netherlands (Hybrid Working)

Our client is a global player within the specialist energy, electricity, and power generation sector.
As part of a strategic transformation of the procurement function moving to a shared service and category management model across its global operating units, our client seeks to strengthen its team with the appointment of an innovative and creative contracting and procurement professional with a track record gained within FTSE 100/NYSE Top 100 or equivalent listed companies.

Specifically, we are seeking a European Strategic Capital Projects Contracting and Procurement Manager with experience of EPC procurement project management. You will be highly adept at delivering strategic contracting and procurement change programmes across different cultures within a highly regulated and best in class health and safety environment.

Working within a global shared service projects function, you will be dedicated to delivering excellence in EPC project lifecycle management from a strategic procurement perspective. Your focus will be multi year, $multi million capital investment programmes. You will work closely with a global projects' directorate and the global procurement director, to deliver excellence in project supply chain management. This will include development of EPC project procurement strategies through to supplier selection and contract development to post award contracts and claim management.

The Role:
* Working closely with the global project function, global procurement teams and the executive board you will be responsible for procurement strategy development, defining the key success criteria, priorities and imperatives for the project and devise an appropriate supply chain and procurement strategy which delivers these requirements.
* Each project strategy will be bespoke and specific to the desired outcomes of the project while maintaining some consistency with non-negotiable elements of the global procurement strategy, governance models and company policies.
* Procurement strategy will detail value definition, opportunity development, supply chain execution and value creation, governance and value capture and mitigation of risk and value protection.
* From a procurement strategy execution perspective, you will assume responsibility for the creation and operational leadership of teams to deliver the Procurement Strategy. You will assume day to day accountability for the management of the project Procurement team to ensure delivery of the project requirements.
* To ensure procurement integration you will ensure that strategy and execution of project requirements both aligns and leverages existing category management plans where appropriate to the project.
* Furthermore, you will continuously scan the market from several industry sectors for best practice developments, assessing how they can be exploited by our client to further value creation, value delivery, value capture and value protection.

The Ideal Applicant:

* University Degree educated in Engineering or Science or similar plus Post Graduate level qualification in Procurement and/or Master's Degree. In addition, a project management qualification will be highly advantageous.
* At least 7-10 years consistent, fast track career development within a strategic global or pan European EPC contracting and procurement role within major capital investment or exploration programmes valued as a minimum at £/€250-300 million plus.
* Strategic EPC Contracting and Procurement experience gained within a FTSE 100, NYSE Top 100 or similar global organisation. This could include oil and gas, energy, utilities, mining and minerals exploration, or capital-intensive industrial manufacturing sectors such as steel or construction materials or hazardous industry sectors such as chemicals or nuclear. Candidates from other sectors such top 4 strategy consultancies, FMCG or pharmaceutical will also be considered if they are educated to university/Master's degree level.
* You will ideally be multilingual in English or Dutch or German, but this is not a prerequisite.
* You will be highly motivated to deliver change and transformation and your career to date will be characterised by your ability to engage cross functional teams and global/pan European procurement, engineering, and project management colleagues to achieve this.
* You will be experienced in preparing, presenting, and justifying business cases to main board/ExCom level.
* Experienced in analysing project requirements and developing critical success factors, translating these into bespoke Procurement Strategies
* Track record of delivering commercial capital procurement experience in pan European or global capital-intensive industry
* Adept at managing ambiguity, confidently taking accountability for creating a governance model, resource plan and delivery plan to meet project requirements
* Managing complex contractual relationships including the provision of free-issue materials, technology or IP and will be able to demonstrate a proven track record in managing suppliers to deliver within this context
* Experienced in the award and management of Engineering Procurement and Construction (EPC) contracts in the range of/up to c£500m.
* Excellent track record of building teams of highly performing professionals, conveying the strategy and vision to motivate and empower a team to take accountability for delivery of the project.
* Experienced in developing unique and bespoke fit-for-purpose commercial models for teams to deliver the appropriate outcomes for the project combined with a proven track record of performance management.
* Please note that this role is subject to security clearance so if you have security clearance for the UK, Netherlands or Germany please state this clearly on your application.

In return our client offers a very competitive salary and benefits package and the opportunity to develop your career within a market leader.

As an organisation dedicated to helping companies realise their full people potential, we understand the value a diverse workforce brings to every workplace. In everything we do, we are committed to promoting diversity, inclusion, and accessibility. We encourage applications from all regardless of age, disability, gender identity, sexual orientation, religion, belief, or race.

LEITER PERSONALWESEN (m/w/d)

„Spezialist für Veränderung und Wandel im Personalwesen für produzierendes Unternehmen in Süddeutschland gesucht"

Baden-Württemberg (Hauptsitz in Pendlerdistanz zu Stuttgart und München)

Gehalt sehr attraktiv Firmenwagen, Bonus und Zusatzleistungen inklusive Umzugshilfe

Veränderung.

Ein kleines Wort mit großen Auswirkungen, die die Menschen oft nervös machen. Aber als erfahrener Personalverantwortlicher wissen Sie, dass es ein unvermeidlicher Teil des Geschäftslebens ist.

Unternehmen können nicht stillstehen. Sie müssen sich ständig weiterentwickeln, und HR spielt eine entscheidende Rolle, wenn es darum geht, die Mitarbeiter in diesen Phasen zu unterstützen.

Unser Kunde ist ein etabliertes produzierendes Unternehmen in Süddeutschland und hat ehrgeizige Pläne, für deren Umsetzung es Ihre Fähigkeiten benötigt.

In enger Zusammenarbeit mit den Geschäftsführern in Deutschland und dem HR Group Director in Großbritannien werden Sie die Konzernstrategie auf lokaler Ebene umsetzen. Daher müssen Sie fließend Englisch und Deutsch sprechen und die notwendige Autorität und den starken Charakter haben, um das Führungsteam konstruktiv herauszufordern, zu coachen, zu engagieren und zu beeinflussen. Sie werden auch die Niederlassungen in Polen und den Niederlanden unterstützen. Insgesamt beschäftigt unser Kunde ca. 450 Mitarbeiter in Deutschland, Polen und den Niederlanden. Ihr erster und wichtigster Schwerpunkt wird Deutschland sein.

Als erfahrener Spezialist für HR im Wandel verfügen Sie über das Wissen und den Hintergrund, um die erforderlichen Veränderungen in enger Zusammenarbeit mit dem Betriebsrat in einem gewerkschaftlich organisierten Unternehmen voranzutreiben.

Sichtbarkeit ist entscheidend für den Aufbau der starken Beziehungen, die Sie für den Erfolg in dieser Funktion benötigen, da unser Kunde möchte, dass Sie bewährte HR-Verfahren in seinen deutschen, polnischen und niederländischen Niederlassungen implementieren. Dazu gehört die Zusammenarbeit mit den Direktoren, leitenden Angestellten, Vorgesetzten und Mitarbeitern, um die korrekte Anwendung und kontinuierliche Weiterentwicklung der Unternehmensrichtlinien zu schulen, zu coachen und zu unterstützen.

Was Ihren Hintergrund betrifft, so erwartet unser Kunde, dass Sie einen Abschluss in einer HR-Disziplin haben und Mitglied in einem anerkannten HR-Fachverband sind. Darüber hinaus haben Sie in Ihren früheren Funktionen Transformationsprojekte geleitet und können bei Ihrer Arbeit Resilienz, Charakterstärke und eine ergebnisorientierte Denkweise unter Beweis stellen. Sie sind ein HR-Generalist und Geschäftspartner. Diese Erfahrung haben Sie im Idealfall in einem multinationalen, Matrix- und gewerkschaftlich organisierten Umfeld in der Maschinenbau- oder einen anderen Schwerindustrie gesammelt.

Insgesamt handelt es sich um eine hochkarätige, herausfordernde, aber lohnende Position, die die Möglichkeit bietet, die Strategie und Ausrichtung unseres Kunden mitzugestalten.

Der Hauptsitz unseres Kunden befindet sich zwischen Stuttgart und München. Unser Kunde ist offen für die Erörterung von Umzugskostenoptionen als Teil des Einstellungsprozesses.

CUSTOMER SUPPORT TEAM MANAGER - HOLIDAY RESERVATIONS

"Join a travel industry market leader, renowned for its excellent customer experience."

£28500 Excellent Benefits (Hybrid Working)

Cheshire (Hybrid Working)

Commutable from Ellesmere Port, Mold, Wrexham, Birkenhead, Wallasey, Chester, Warrington, Runcorn, Widnes, Liverpool, Crewe, Knutsford, Macclesfield, South Manchester, Wigan, Newton le Willows, Leigh, Heywood, Skelmersdale.

Working in customer support is rarely a joy. As an experienced customer support team manager, you'll have probably been on the wrong end of an unpleasant customer call before now.

However, when the company offers a premium quality service and places the customer at the centre of their world, you find the customer support role becomes more about helping to solve a problem rather than being a verbal punchbag.

And that's the nature of this role with our client, who has an enviable position as a highly regarded holiday cottage rental company in the UK. They know that happy customers bring repeat business and recommendations, so they aim to excel in every aspect of their service.

However, while there are few complaints about the service, there are numerous customer problems to solve. They can range from a simple alteration to a booking through to a change of the customer's circumstance. Whatever the issue, our client's customer support agents deal with it efficiently and effectively.

And that's where you come in.

Your role as the Team Manager is to motivate, mentor, guide, and develop your team's skills through structured 121 meetings and live, in-call monitoring. As an experienced customer support professional, you'll be able to draw on your knowledge of premium-level service to build your team's skills and deliver the high level of service required.

Our client has featured in the Sunday Times' Best Companies to Work For list for the past two years and are keen to improve on their position. As such, they offer flexible working, operating from 9 am until 9 pm on a shift system, with managerial cover in place at the head office in Chester at all times. So, sometimes you and your team will work from home, but other times you'll be based from the office.

As you can imagine, there are many other details to discuss, so please indicate your interest by emailing your CV quoting reference 934330

SALES TEAM MANAGERS - HOLIDAY RESERVATIONS

"Join a travel industry market leader, renowned for its excellent customer experience."

£28500 (OTE £32-35000) Excellent Benefits (Hybrid Working)

Cheshire (Hybrid Working)

Commutable from Ellesmere Port, Mold, Wrexham, Birkenhead, Wallasey, Chester, Warrington, Runcorn, Widnes, Liverpool, Crewe, Knutsford, Macclesfield, South Manchester, Wigan, Newton le Willows, Leigh, Heywood, Skelmersdale.

Usually, when you see a job advertised for someone to manage a team of twelve sales agents, you would immediately think "call centre".

You'd get a mental picture of a vast office packed with people engaged in high-pressure sales techniques and KPI charts all over the place.

This one is very different.

As one of the leading holiday cottage rental companies in the UK, our client's core focus is on giving their customers the best experience possible, and this starts at the first phone call.

When customers phone the sales team, they often have specific requests for their holiday property. For example, they may have mobility access requirements, off-road parking, or a bright pink hot tub. Whatever they need, their sales agents work with them to find the perfect rental property in the correct location.

As such, they use a consultative selling approach to tailor the best deal for their clients. And that can take time, so measuring call times and aggressively pushing a sale doesn't work for them. That's one of the reasons they have been on the Sunday Times' Best Companies to Work For list for the past two years.

They want their customers to tell other people about their positive experience and leave fantastic reviews about the service they had from the agent.

That's where you come in.

As one of four sales team managers, your job is to make sure the agents in your team are well-trained and capable of delivering a premium customer experience. So, you'll guide, mentor, motivate, and develop your team's skills through daily/weekly/ monthly 121 meetings, feedback sessions and in-call monitoring.

As the company operates from 9 am until 9 pm, they operate a shift system, with managerial cover in place at the head office in Chester at all times. So, sometimes you and your team will work from home, but other times you'll be based from the office.

Our client envisages your background may include working in a luxury, bespoke or high street travel agency, an aircraft cabin crew team leader, kitchen/bathroom sales, quality furniture retail sales, possibly even a wedding or conference/events manager. Wherever you've worked before, you'll know what first-class customer service involves and have the drive to instil those values into your team.

As you can imagine, there are many other details to discuss, so please indicate your interest by emailing your CV quoting reference LX 931158

LOGISTICS SOLUTIONS DESIGN ANALYST -B2C Delivery Solutions

"Graduate Transport & Logistics Solutions Design Analyst experienced in designing 3PL B2C multi drop/courier transport networks for express courier/food home delivery operations."

C£40-45000 Excellent Blue-Chip Benefits

West London (Hybrid Working)

Our client is a global multinational technology company. The secret to its success lies in its capability and power in bringing data and technology together to create intelligence to propel its clients' success within a number of fast moving consumer goods environments.

Its logistics consultancy and intelligence group work with clients to design digital solutions for route planning, market analysis, vehicle tracking, site location analysis and territory planning. Its data can also analyse road speed data for route optimisation and even parking and unloading space availability to optimise delivery times for its B2C focused client base, for example, eFulfilment express couriers or fast food or meal kit or same day grocery home delivery clients, to name a few. They are currently working with clients in the UK, across Europe and Internationally.

The Role:
The Logistics Solutions Design Analyst will contribute to the consultative and analytical delivery of logistics and spatial projects. Specifically, you will design and deliver solutions to help clients optimise their logistics and network strategies. You will deliver innovative and pragmatic solutions utilising state of the art software solutions, data and technology, optimising routes, networks, locations, and assets.
You will utilise your logistics and analytical expertise to:
* Deliver creative and impactful analytical solutions that enable clients to work more efficiently and effectively
* Work with clients to implement software and data solutions and help build capacity within their teams
* Contribute to consultancy projects, delivering advice and actionable intelligence into clients' logistics functions
* Blend our client's data and analysis into logistics and spatial solutions, demonstrating value along the way
* Provide input into the development of our data and software solutions

The Ideal Candidate:
* University degree educated in a numerate/analytical subject. Masters level qualification would be advantageous.
* Currently working within a logistics analysis/solutions design, transport, parcels or express courier network/route optimisation planning analysis role within third party contract logistics or logistics consultancy.
* Experience gained within third party contract logistics solutions design and analysis, with experience eCommerce, omni channel, fast food or meal kit home delivery, express grocery home delivery, parcels courier delivery would be highly relevant.
* A passion for data and analysis combined with a proven ability to deliver creative and innovative transport and logistics network design solutions within a consultative environment.
* There will be a high degree of client contact, so you should have excellent communication and presentation skills.
* Client focussed with an eye on delivering value at every touchpoint
* A strong communicator with the ability to simplify concepts into transparent and pragmatic solutions for a non-technical audience.
* Capable of providing insights and recommendations from complex information for consultative projects.
* Advanced user of Excel, Powerpoint, MS Project, Data Extraction & Manipulation Tools.
* Experience of working with logistics planning and telematics tools including Descartes or Paragon or similar transport network modelling and optimisation tools.
* Experience designing predictive models and dashboards.
* An appreciation of 3rd party data and how it can blend with logistics solution.
* Self-motivated, organised, detail-oriented, with a positive, "can do" attitude.
In return our client offers a competitive salary and benefits package including hybrid working 2-3 days from its West London office plus health & wellness plans and flexible benefits as well as excellent career and professional development opportunities commensurate with a global organisation.

Quality Technician

"Quality Technician sought by a leading manufacturer of specialist paperboard packaging products within the Food Packaging Sector to assist the Quality department in the development and maintenance of Product Safety and Quality systems."

£23000 Benefits

Location: Rotherham, Yorkshire.

Our client is an innovative market leader. They provide packaging solutions for food & consumer goods and develop creative and flexible packaging solutions that help customers add value to their offering and achieve success through packaging. A leader in the European market, with a growing footprint that includes Asia and Africa, they use their advanced technical expertise and state-of-the-art printing & finishing capabilities to create a broad product portfolio with innovative and tailored flexible packaging system solutions.

This is a fantastic career development opportunity for an enthusiastic Quality Technician, looking to build a career working within the Quality department of the Food Packaging Sector, and working in the development and maintenance of Product Safety and Quality systems to customer and third-party standards. It will also include ensuring adherence to relevant legislation and working within a factory environment. This is a standalone role, reporting to the Quality Manager.

The Role:
* Implementation and maintenance of the site quality assurance standards
* A key member of the companies HARA (HACCP) team, challenging processes food packaging safety systems and maintaining and reviewing the plan as required
* Responsibility for the document control and maintenance of the Product Safety & Quality Management System
* Assist Quality Manager in implementing the internal audit programme
* Collation & inspection of packaging/artwork checks/approvals & shelf life
* Implementing Quality improvement initiatives in both manufacturing and business processes
* Reporting issues raised in a timely manner
* Collation & filing of documentation
* Carry out daily quality control inspections/production lines
* Liaising with supplier's regarding non-conforming product
* Any other requirements requested via the Quality Manager.

The Ideal Candidate:

Key attributes the company will be looking for include:
* Minimum 2 years' experience in a similar role/environment
* HARA Hazard and Risk Analysis / HACCP Hazard Analysis and Critical Control certification desirable
* Proficient written, numerical and verbal skills
* Numerical ability to record, interpret and analyse key process data
* Fluency in the English language
* Proficient in the use of Word/Excel/Sage systems
* Ability to communicate effectively with Customers/Suppliers
* Self-organisation, motivation, planning, prioritising and time management
* Understanding of Product Safety and Quality Management Systems
* Knowledge of food legislation & BRC Global Standard for packaging
* Attention to details

In return our client offers a salary of £21-23,000 (dependent on experience), and holiday entitlement of 33 days per calendar year inclusive of bank holidays.

To apply without delay, please email your CV quoting reference LX 934333