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Head of HR Shared Services (Interim)
Job Description
UK & Ireland Head of HR Shared Services - Interim
£70000 Benefits (12-month interim contract via payroll)
Leicestershire (Hybrid)
Are you an experienced HR generalist with a talent for developing and continuously improving processes? Our client, a global engineering and technology business, is looking for an Interim Head of HR Shared Services to transform its UK & Ireland HR operations centre.
This is a brilliant opportunity for an experienced HR professional who has a passion for continuous improvement and who can influence, drive performance and efficiencies across the HR Shared Service. Process mapping, automation and policy development all feature in this role, centred around driving employee experience for this innovative and successful organisation.
This is a 12-month project-based assignment. The role is offered on a hybrid basis with two days per week spent at our client's Leicestershire based HQ. You will be employed via our client's payroll. There may also be occasional travel to other sites in the North West, Scotland and Ireland. You will also liaise closely with colleagues in the European HR Shared Services Operation in relation to best practice.
The Interim Head of Shared Services role is accountable for the smooth and efficient delivery of core People Services across the UK and Ireland to include Human Resources Administration, outsourced Payroll, Data, MI & Reporting and Benefits Administration.
Reporting to the UK & Ireland HR Director, this role will be responsible for the development and implementation of the HR Shared Service strategy, policies and approaches consistent with the overall HR strategy and objectives.
The role will develop, implement, and manage resources and programmes that improve cost, value and effectiveness of the HR Shared Service offering ensuring that there is a direct impact on people performance and the business. The objective is to drive transformation of the operating model, with employee self-service access where applicable, whilst maintaining core HR services.
To be set up for success and excel in this role, you will have strong analytical mindset, effective communication skills, and a commitment to continuous improvement.
The Role:
· Lead, coordinate, and manage the delivery of HR Shared Services function activities creating a one team ethos to ensure the effective delivery of Employee Lifecycle interventions.
· Ensure resources are identified, put in place, and developed to meet business strategies and strategic direction, standards, and requirements.
· Develop and embed the longer-term functional agenda for Shared Services consistent with overall strategy, aims and capability requirements of the business area to generate service improvements consistent with targets and objectives.
· Lead the team to success and provide team training on new or changed processes and protocols, bring legislative changes to life and ensure the team is regularly refreshed and updated, and take ownership of their continuous professional development.
· Ensure HR Shared Service, policies and plans are developed/adapted to meet the specific requirements of the business and implemented for the business.
· Ensure the shared services position is communicated and understood, influence developments and understand and implement best practice to ensure governance, compliance and performance improvement.
· Champion change, drive continuous improvement and lead initiatives to simplify and streamline operations.
The Ideal Applicant
· Ideally available to commence by the end of May/early June 2024
· Graduate calibre with CIPD level 7/master's degree essential
· Extensive experience operating as a Head of HR Shared Service with accountability for Employee Relations, HRIS and Total Reward and outsourced Payroll.
· Experience gained within a multinational matrix environment.
· Previous demonstrable experience of HR Operations/HR Shared Services transformation and evolution.
· Specific Experience of transforming and re-engineering expensive or ineffective processes including process mapping, automation, and policy development.
· Ability to coach, mentor, develop and lead a team to success.
· Strong systems experience and ideally experience using Oracle based HR Systems or other similar HR ERP Systems.
· Ability to demonstrate strong use of data insight to drive change.
· Detailed knowledge of UK & Ireland HR and Employment Law and processes
· Ability to build strong partnerships with key stakeholders.
· Familiarity with continuous improvement and project management techniques
Apply now and join a dynamic and innovative organisation striving to make a difference in the digital world. Email your CV, quoting reference LX 1908868 to or call us on 01905 381 320.
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Location: London/South East/M25 - Field/Home Based
Commutable locations: Greater London, Home Counties, Middlesex, Buckinghamshire, Hertfordshire, Essex, Surrey, Berkshire, Oxfordshire, Sussex, Kent, Hampshire
Our client is a European market leader in the manufacture and supply of structural glazing systems to the industrial, educational and commercial sector including hotels, airports, shopping centres, schools, rail/underground, and commercial developments. This role will focus specifically on specification sales to Architects and Specifiers in London and the South East.
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• Based from a home office, and under the direction of and reporting to the UK Managing Director, you will foster and promote the sale of structural glazing systems within the Southern/South East, Greater London region.
• Call on current and prospective customers or specifiers (architect or specifying engineer) to explain the advantages of our client’s products and their capabilities, and assist in defining project requirements, influencing the preparation of specifications or matching products with existing specifications. Communicate our client’s value proposition in comparison with other similar competitor products in the marketplace.
• Analyse major construction job requirements for special or unique applications and provide technical input to arrive at an engineered solution. Use sketches, drawings and calculations (as required) to focus on requirements, and provide customer with best options. Work as a liaison between the customer and our client’s Head Office to expedite or resolve final design requirements as necessary.
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The Ideal Candidate:
• University degree/graduate calibre/A Level education.
• Currently undertaking a similar Specification Sales, new business development, sales hunter and consultative selling role within the structural glazing systems, specialised glass, windows, doors, skylights, curtain walling, facades or other similar specialist construction or architectural components for commercial and industrial builds. Candidates with experience of other architectural products for large scale industrial/commercial projects will also be considered.
• Will possess an established network of specification sales contacts from the commercial and industrial build/construction sector such as Architects and Specifiers.
• This must include experience of specifications, building relationships with architects and including CPD presentations, technical discussions about the installation of products and the quotation process.
• Articulate, with good written and verbal communication skills.
• Ability to see projects through from enquiry to quotation to order, maintaining contact and confidently handling objections at every stage.
• Detail oriented and familiar with CRM systems.
• Experience / knowledge of the industrial and commercial construction industry in the South East/London.
• Familiar with construction site visits to undertake inspections, with strict adherence to health and safety requirements.
• Computer literate including Excel, Powerpoint and CRM systems.
• Currently undertaking a similar field based role in the London/South East area.
To apply, without delay, please email your CV, quoting reference LX 1686058
