INTERIM QUALITY MANAGER – MECHANICAL, METAL AND ELECTRONIC PRODUCTS 

“Career development opportunity for ambitious customer focused quality manager to drive operational quality for a diverse range of in house manufactured and third party sourced products.”

Salary:  c£45000 (Pro Rata) + Excellent Benefits 

Location:  Wolverhampton, West Midlands 

Commutable from Birmingham, Kidderminster, Stafford, Stone, Walsall, Wolverhampton, Wednesbury, West Bromwich, Edgbaston. Harborne, Stourbridge, Halesowen, Bromsgrove, Lichfield, Tamworth, Stoke on Trent, Telford, Shrewsbury, Droitwich, Redditch, Worcester, Coventry, Warwick, Sutton Coldfield, Coleshill, Stockport, Crewe

Our client is a well-established and respected manufacturer of fixtures, fittings and components both mechanical and electronic in the home and building infrastructure products sector. Customers include national, regional and local DIY chains, trade counters, hardware stores, other manufacturers etc as well as B2C internet sales. Highly acquisitive and experiencing excellent growth, the company is based in brand-new offices, distribution centre and test centre complex in the West Midlands but has operational facilities and subsidiaries nationally and globally.   

This is an interesting Interim (to Permanent) opportunity for a Quality Manager.  Reporting to the Manufacturing and Technical Director. You will drive and develop quality management capability, cultural quality behaviour and operational quality effectiveness. You will manage day to day operational quality activities focused on delivering effective resolution, preventative measures, and the exploitation of continuous improvement opportunities throughout our client’s head office, sales, manufacturing, next day logistics operations and all sourced product groups. The focus will be on resolving issues involving both products and service. You will drive and develop operational quality activities, ensuring the effective management of customer complaint investigation, preventative action implementation, effective handling of incoming and returned product inspection and quality management support to manufacturing operations.

The Role:

• Promote and maintain best practice for safety, health and environmental factors throughout all Quality operations, and facilitate the development of the safety culture within the quality management team.
• Establish, maintain and develop appropriate quality management systems and procedures, commensurate with the company’s objectives, ensuring continued accreditation to BS EN ISO 9001
• Provision of management system expertise and support for safety, environmental and resilience management systems.
• Implement appropriate analytical measures for the prevention of defects, process improvement and business quality performance.
• Lead the management of product and operational performance related customer complaints, from initial receipt acknowledgement, through containment and corrective action, to resolution, including on-site support, where appropriate, using 8D methodology.
• Remotely facilitating and coordinating 8D activities with overseas sourcing operations and supply chain.
• Effective management of operational quality activities, including appropriate AQL inspection of incoming products & materials, product returns handling, including investigation, trend analysis and appropriate final resolution with relevant external parties.
• Drive the quality management of manufacturing activities, embedding quality assured processes and the provision of appropriate quality surveillance within production operations.
• Provision of support to the sourcing team for evaluation and qualification of new suppliers, and continuous improvement activities with existing suppliers.
• Support Production Engineering in process development, equipment selection, and process flow activities within manufacturing operations.
• Coordinate quality management planning for new product introductions and product modifications.
• Provide coaching to develop quality awareness and cultural improvement
• Management of a small team of Quality Engineers.
• Effective management QMS auditing.
• Producing monthly reports, including KPI’s & Trend Analysis. 
• Creating Standard Operating Procedures for relevant activities. 
• Producing Product Quality Plans & associated documentation and corrective and preventative action reports.

The Ideal Applicant:

• Prefer trained QMS auditor with six sigma qualifications
• Minimum 3 years’ experience in a customer focused quality role, ideally within a manufacturing environment, serving retail, wholesale, trade or consumers.  
• Highly customer focused with excellent customer relations skills and ability to bring issues to a satisfactory conclusion.
• High level of proficiency with MSOffice applications (Excel, Word, PowerPoint)
• Proficient with FMEA process 
• Familiar with a design culture and able to read CAD / technical drawings 
• Experience leading problem-solving processes and use of quality tools
• Excellent team working & verbal and written communication skills
   

INTERIM REGIONAL HUMAN RESOURCES ADVISOR (12 MONTHS CONTRACT)

£30-32000 PRO RATA + Car/Allowance & Benefits
 
Location:  Field based, flexible South West, South Wales & Home

Avon, Somerset, Wiltshire, Gloucestershire, South Wales, Bristol, Cardiff, Gloucestershire, Bristol, Bath, Kingswood, Patchway, Chippenham, Wootton under Edge, Portishead, Cheltenham, Gloucester, Monmouth, Swindon, Barry, Aberthaw, Cardiff, Newport, Caerphilly, Penarth, Bridgend, Chepstow, Swansea, Ross on Wye

The Organisation:

Our client is a major diversified industrial group, part of a global multinational, specialising in the B2B sector.  It operates a number of manufacturing sites throughout the UK.  As a result of growth and transformational change within one of its divisions, they require an Interim Regional Human Resources Advisor to support a HR Manager and Regional Commercial and Operational Management on a multi-site basis across the South West and South Wales region. We are seeking a HR Generalist with excellent experience of Employee Relations, supporting line managers with advice and investigations. Therefore, you will be operating within the field visiting sites at least 3-4 out of 5 days.  There is an option to work from a site close to your home or from home on the other 1- 2 days.  You will be working as part of a national team so you will on occasion travel further afield outside the region.  

The Role:

Reporting to the Regional HR Manager for the division and working closely with other HR and commercial and operational production site leadership and management teams, your typical responsibilities will cover the following areas:

• Supporting employees and functional managers in all HR related topics across the full employee life-cycle including recruitment, employment relations, performance management, learning and development and project work
• Advising, coaching and assisting site leadership and management teams and employees with all aspects of generalist HR.
• Providing support and advise to line managers on all matters relating to employment legislation and policy framework to build people management capability
• Provide managers with commercially focused advice in respect of employee relations issues, including disciplinary and grievance, ensuring that business risk is well managed.
• Support managers in the management and improvement of employee performance
• Assist in the management of short and long term absence process, balancing the welfare of employees and the needs of the business to identify solutions and remedies. 
• Manage individual recruitment campaigns ensuring that time and cost to hire is kept to a minimum.
• Coach managers in interviewing, assessment and selection methods, providing support in the design and delivery of competency based assessment centres / interviews (working alongside HRBPs as appropriate).
• Contribute to training needs analysis and the annual company-wide training plan, bringing together all local training plans.
• Working with the HR colleagues, help develop and execute plans to maximise attraction, minimise unwanted attrition and improve retention.
• Participate in project teams and/or contribute to ad-hoc projects, using specialist knowledge and expertise to inform business decision making
• Ensuring effective employee communication and consultation throughout the organisation
• Developing and maintaining a positive relationship with local and regional Trade Union representatives ensuring relevant consultation and negotiation takes place.

The Ideal Profile:

• University degree educated in a relevant business or HR related subject (ideally but candidates with degrees in other subjects and relevant HR experience will also be considered)
• CIPD level 3 as a minimum
• Coaching qualification or equivalent coaching experience desirable.
• At least 3 years’ experience in HR related role.
• HR experience including Employee Relations ideally gained within a manufacturing or production or other industrial environment.
• Up to date employment law knowledge.
• Best practice HR knowledge gained within a large single or multi-site corporate environment.
• Strong stakeholder management skills.  Highly engaging and capable of developing and maintaining relationships at all levels. Commercially astute.
• Self-starter, capable of working autonomously within a fast paced, transformational environment.
• Flexible and regionally (and on occasion nationally) mobile – driving licence essential.
• Available within the next 4-6 weeks or immediately to commence an interim role.  A permanent opportunity may be available in the future.
   

INTERIM REGIONAL HUMAN RESOURCES ADVISOR (12 MONTHS CONTRACT)

£30-32000 PRO RATA + Car/Allowance & Benefits
 
Location:  Field based, flexible South West, South Wales & Home

Avon, Somerset, Wiltshire, Gloucestershire, South Wales, Bristol, Cardiff, Gloucestershire, Bristol, Bath, Kingswood, Patchway, Chippenham, Wootton under Edge, Portishead, Cheltenham, Gloucester, Monmouth, Swindon, Barry, Aberthaw, Cardiff, Newport, Caerphilly, Penarth, Bridgend, Chepstow, Swansea, Ross on Wye

The Organisation:

Our client is a major diversified industrial group, part of a global multinational, specialising in the B2B sector.  It operates a number of manufacturing sites throughout the UK.  As a result of growth and transformational change within one of its divisions, they require an Interim Regional Human Resources Advisor to support a HR Manager and Regional Commercial and Operational Management on a multi-site basis across the South West and South Wales region. We are seeking a HR Generalist with excellent experience of Employee Relations, supporting line managers with advice and investigations. Therefore, you will be operating within the field visiting sites at least 3-4 out of 5 days.  There is an option to work from a site close to your home or from home on the other 1- 2 days.  You will be working as part of a national team so you will on occasion travel further afield outside the region.  

The Role:

Reporting to the Regional HR Manager for the division and working closely with other HR and commercial and operational production site leadership and management teams, your typical responsibilities will cover the following areas:

• Supporting employees and functional managers in all HR related topics across the full employee life-cycle including recruitment, employment relations, performance management, learning and development and project work
• Advising, coaching and assisting site leadership and management teams and employees with all aspects of generalist HR.
• Providing support and advise to line managers on all matters relating to employment legislation and policy framework to build people management capability
• Provide managers with commercially focused advice in respect of employee relations issues, including disciplinary and grievance, ensuring that business risk is well managed.
• Support managers in the management and improvement of employee performance
• Assist in the management of short and long term absence process, balancing the welfare of employees and the needs of the business to identify solutions and remedies. 
• Manage individual recruitment campaigns ensuring that time and cost to hire is kept to a minimum.
• Coach managers in interviewing, assessment and selection methods, providing support in the design and delivery of competency based assessment centres / interviews (working alongside HRBPs as appropriate).
• Contribute to training needs analysis and the annual company-wide training plan, bringing together all local training plans.
• Working with the HR colleagues, help develop and execute plans to maximise attraction, minimise unwanted attrition and improve retention.
• Participate in project teams and/or contribute to ad-hoc projects, using specialist knowledge and expertise to inform business decision making
• Ensuring effective employee communication and consultation throughout the organisation
• Developing and maintaining a positive relationship with local and regional Trade Union representatives ensuring relevant consultation and negotiation takes place.

The Ideal Profile:

• University degree educated in a relevant business or HR related subject (ideally but candidates with degrees in other subjects and relevant HR experience will also be considered)
• CIPD level 3 as a minimum
• Coaching qualification or equivalent coaching experience desirable.
• At least 3 years’ experience in HR related role.
• HR experience including Employee Relations ideally gained within a manufacturing or production or other industrial environment.
• Up to date employment law knowledge.
• Best practice HR knowledge gained within a large single or multi-site corporate environment.
• Strong stakeholder management skills.  Highly engaging and capable of developing and maintaining relationships at all levels. Commercially astute.
• Self-starter, capable of working autonomously within a fast paced, transformational environment.
• Flexible and regionally (and on occasion nationally) mobile – driving licence essential.
• Available within the next 4-6 weeks or immediately to commence an interim role.  A permanent opportunity may be available in the future.
   

SITE HR BUSINESS PARTNER – MANUFACTURING PLANT (INTERIM)

“Excellent interim opportunity for generalist in an autonomous site based HR BP role as part of a national HR team with global multinational.”

C£30-35000 + Bonus + Benefits

Location:  South Wales

Commutable from Barry, Aberthaw, Cardiff, Newport, Caerphilly, Penarth, Bridgend, Chepstow, Swansea, Bristol, Ross on Wye.

Our client is a major diversified industrial group specialising in the B2B sector and is undoubtedly regarded as a market leader.  They are seeking a Site HR Business Partner.  This is a fixed term interim role based at a large and highly successful industrial manufacturing and processing plant in South Wales.  You will report locally to the Plant Manager as an integral member of the site leadership team whilst also reporting to a Senior Divisional HR Manager as part of the wider national HR team supported by a HR Shared Service Centre.

This is a fantastic interim opportunity for a confident, self-motivated and ambitious HR generalist keen to be part of a site management team.  

The HR Business Partner is required to deliver a comprehensive HR service to the manufacturing plant that is high quality, proactive and value adding.  The HR Business Partner will provide a professional HR support to the site/manufacturing plant management team, advising on a range of HR issues including employee relations, statutory/mandatory training plans, talent management, succession planning, supporting employee development, driving and supporting effective communications, employee engagement, performance management, dealing with disciplinary and grievance cases, managing sickness absence.  The HR Business Partner will also be part of a national network of HR professionals, working as part of a close-knit team, working on a range of cross functional projects, contributing to and promoting HR best practices across all manufacturing plants. 

The Role:

• Deliver a comprehensive HR service to the manufacturing plant, ensuring the effective application and full compliance with people policies, practices and procedures.
• Successful management of employee relations e.g. managing absence, disciplinary matters – conduct & capability, grievances. 
• Drive effective performance management through coaching line managers on dealing with performance management issues.
• Responsible for providing the business with regular management information reports to support improvement of measures e.g. sickness, overtime. 
• Delivery of appropriate contractual documents relating to terminations, appointments and employment variations through liaison with the HR Shared Service function.
• Advising and supporting line managers on selection and recruitment decisions including the completion of the necessary recruitment requests, creation of job descriptions/person specification, management of vacancy advertising, selection process, and interview panel participation. 
• Ensure that there is fairness and consistency in reward and benefits across the site in recruitment and promotions.
• Participating in training activities, encouraging and supporting staff in their training and development needs
• Undertaking safety and healthy duties commensurate with the job and working with Safety, Health and Environmental function to ensure site compliance.
• Support local succession and talent planning to compliment national picture.
• Responsibility for the administration of employee surveys and feedback processes 
• Support the collation, analysis, and implementation of the annual training plan to ensure delivery against statutory and business requirements.
• Proactive in supporting safe working through Safety, Health and Environmental initiatives.

The Ideal Candidate:

• University degree educated in a relevant business or HR related subject (ideally but candidates with degrees in other subjects and relevant HR experience will also be considered)
• Qualified to/currently working towards CIPD level 5.
• HR Generalist experience gained within an industrial manufacturing unit or FMCG or engineering or logistics environment
• Computer Literate in MS Office packages and use of Databases 
• Excellent interpersonal skills.  Accuracy and attention to detail
• Excellent Written & Verbal communication skills, including Report writing.
• Able to create a positive site team culture and demonstrate leadership and influence within the business.
• Able to think ahead and take action to ensure team skills and capabilities meet future business needs; understand the aspiration and potential of the teams and identify and develop potential.
• Strong capability to influences others, sell your own ideas by linking them to other people’s values, goals or ideas; willingly and confidently communicate issues and ideas to gain senior management support; sell the benefits behind decisions and changes.
• Able to build a positive team culture; build relationships with other teams across the business to share ideas, break down silos and maximise performance; must put the ‘company good’ before any individual ‘local gain’; must implement ideas to improve team dynamics and team spirit.
• Have a relentless desire and hunger to improve and innovate. Encourage the wider business to improve performance.
• Able to demonstrate confidence with a wide range of colleagues, stakeholders and shareholders; maintain confidence and stay calm during difficult situations; make decisions that will be unpopular whilst explaining the rationale for these.
• Flexibility with ability to adapt team approach in line with a more strategic perspective; take a proactive approach, to think ahead and across the business.
• Able to step back from a complex situation in order to gain a better understanding; understand the impact of problems and solutions on yourself and others; anticipate obstacles by solving the problem and to implement solutions.

Our client offers excellent training and support and the opportunity to really make your mark in a fast paced, high performing and dynamic market leading environment.  Career prospects are excellent.