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Imports & Logistics Manager

Job Description



"A fantastic opportunity to strategically and operationally shape logistics operations for a luxury health & wellbeing products business. Role encompasses inbound freight & customs from SE Asia combined with UK/European 3PL warehousing & 2-person home delivery & installation."


£Very Competitive + Benefits


Location: HQ in London/Hybrid Working



Are you an experienced Logistics Manager looking for a role where you can affect change and revolutionise a logistics function?


Maybe you'd relish the opportunity to be strategic while keeping your hands on the day-to-day operations.


If so, our client needs your skills.


Because they want to improve, overhaul, and grow their logistics function in the UK, Ireland and Germany and need someone like you to lead the process.


For a bit of background, our client is a global business with a luxury, high-end health, and wellbeing brand. Established in the USA and having landed in the Europe, three years ago, their product line is a fixed-installation unit that they mainly supply on a residential B2C basis and increasingly to B2B customers such as hotels and spas.


Their units are designed at their HQ in the USA, manufactured in Vietnam, and then sea freighted to the UK and EU markets via England and Germany. After offloading at the port, the containers are transported to a 3rd party warehousing facility. Orders are received via their HQ customer service and sales team, with deliveries planned for two-person, white glove, over the threshold, last mile distribution and installation


As the UK operation is established but still relatively young, our client knows it can be more efficient and lower cost. As such, they need you to carry out a full review of the whole logistics model from the factory in Vietnam through to the final customer.


You'll need to bring your warehousing and distribution experience, including liaising with South-East Asian manufacturing plants, negotiating, and selecting land and sea freight partners, implementing a vendor-managed inventory system, forecasting/planning, and stock/inventory management to full use. Most importantly you will have a demonstrable track record of best practice warehouse management and storage of larger bulk household items. This experience must include in depth understanding of last mile two-person home delivery and installation. Accordingly, you must have experience of distribution planning of B2C and B2B last mile and home delivery and installation. This experience may have been gained within a 3PL solutions provider or inhouse whilst managing a 3PL.


Ideal candidates will be of graduate calibre. You will be ambitious and keen to deploy your strong commercial skills including P & L management in a fast-growing UK division of a global business. As well as functional logistics experience, our client is looking for you to demonstrate knowledge of cost-to-serve models, activity-based costing, improving KPIs such as OTIF, customs, incoterms and associated HMRC regulations. Experience of working with/within global freight/ 3PL contract logistics environment will be critical to success.


Given the nature of their product, our client feels your background should ideally include experience of working in a business where two-person home delivery of equipment such as garden hot tubs, white goods, fitness/exercise and outdoor living equipment such as garden rooms, saunas etc is the norm.


Our client's HQ are in London, with warehousing operations in the Midlands, Ireland, and Germany. Therefore, the role is ideally suited to hybrid working. Most of your time will be spent either at HO, visiting the UK warehousing operations and working from home. A location in the Home Counties, M1/M25 corridor would be ideal for efficient performance of this role.


As you can imagine, this certainly isn't a generic role, and there's plenty more detail we need to discuss, so start the ball rolling by sending your CV, quoting reference LX1023427 or call us on 4