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PA/Recruitment Coordinator (Temporary to Permanent)
Roheela Khan MSc, BA (Hons), AssocCIPD Recruitment Operations Director
Job Description
PA/Recruitment Coordinator (Temporary to Permanent)
£Competitive/Negotiable Benefits
Peopleton, Worcestershire (On site Full Time)
If you had to describe yourself, would you use words like "Professional", "Organised", and "Communicative"?
Those are three words that encapsulate our recruitment business. They're the ethos that runs through the spine of Martin Veasey Talent Solutions.
And we now need a PA/Recruitment Coordinator who shares those values and can help us be even better.
That's where you come in.
As a well-educated (ideally degree-qualified) professional, you'll be an experienced business administrator. You must have previous PA, secretarial, administration and office experience, ideally gained within an HR or recruitment environment. You'll be used to providing proactive support to management, including developing office procedures and meeting deadlines in a complex and pressurised environment.
Ultimately, you'll know how to deliver exceptional service because that's our core objective. We want to provide our clients with the best recruitment process and our candidates with a first-class job-search experience, and communication is a crucial part of that service.
So, we need someone who will respond quickly and efficiently to all incoming communications via phone or email. Plus, as we recruit high-level professionals for companies worldwide, you'll need to be confident in communicating with senior-level people in UK, European, Middle-Eastern, and APAC countries and occasionally North America. But don't panic about being multi-lingual - our clients and candidates communicate in English. However, any language skills you do have will be a big plus.
Within this role, there will be extensive contact with external parties such as clients, candidates and media and internet advertising providers. Internally, you'll work closely with other Recruitment Consultancy, Client Relationship Management, Research and Database Administration team members.
You'll find the job to be highly varied, with each day throwing out new problems to solve and situations to deal with in your expertly efficient way. We're a growing team with the same ethos of wanting each other to succeed so we all thrive together.
Fancy being part of that?
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The Role:
· Lead, coordinate, and manage the delivery of HR Shared Services function activities creating a one team ethos to ensure the effective delivery of Employee Lifecycle interventions.
· Ensure resources are identified, put in place, and developed to meet business strategies and strategic direction, standards, and requirements.
· Develop and embed the longer-term functional agenda for Shared Services consistent with overall strategy, aims and capability requirements of the business area to generate service improvements consistent with targets and objectives.
· Lead the team to success and provide team training on new or changed processes and protocols, bring legislative changes to life and ensure the team is regularly refreshed and updated, and take ownership of their continuous professional development.
· Ensure HR Shared Service, policies and plans are developed/adapted to meet the specific requirements of the business and implemented for the business.
· Ensure the shared services position is communicated and understood, influence developments and understand and implement best practice to ensure governance, compliance and performance improvement.
· Champion change, drive continuous improvement and lead initiatives to simplify and streamline operations.
The Ideal Applicant
· Ideally available to commence by the end of May/early June 2024
· Graduate calibre with CIPD level 7/master's degree essential
· Extensive experience operating as a Head of HR Shared Service with accountability for Employee Relations, HRIS and Total Reward and outsourced Payroll.
· Experience gained within a multinational matrix environment.
· Previous demonstrable experience of HR Operations/HR Shared Services transformation and evolution.
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· Strong systems experience and ideally experience using Oracle based HR Systems or other similar HR ERP Systems.
· Ability to demonstrate strong use of data insight to drive change.
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· Ability to build strong partnerships with key stakeholders.
· Familiarity with continuous improvement and project management techniques
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