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MRO Field Service Planning & Logistics Coordinator
Roheela Khan MSc, BA (Hons), AssocCIPD Recruitment Operations Director
Job Description
MRO Field Service Planning & Logistics Coordinator - Inverness, Highlands
"A challenging opportunity for a field service planning and logistics coordinator to undertake resource planning and work schedule allowance to a national, remotely based, field service MRO maintenance and repair team."
Salary c£28000 Excellent Benefits
Location: Inverness, Highlands, Scotland
Are you looking for a role that is office based with Hybrid working available?
How would you like to be a part of one of the world's leading renewable energy companies?
As a result of continued growth, they now require a Field Service Planning & Logistics Coordinator.
Our client needs someone with your experience of planning and coordination for its national field service maintenance and repair team. You will undertake resource planning allocating and planning work schedules to cover both planned maintenance and repair of its equipment. You will work with an internal technical support and customer account to ensure that remotely and regionally based 2-man teams of field service maintenance and repair technicians are accurately and efficiently dispatched to undertake work across various regions and multiple locations in the UK & Scotland ensuring excellent customer service.
The role of Field Service Planning & Logistics Coordinator would suit an individual who has excellent teamworking skills and who are, by nature, proactive and diplomatic.
The Role:
- Coordinate and plan the movements of service technicians undertaking mechanical and electrical maintenance and repair including emergency repair of equipment, ensuring their travel route and schedule is effective and efficient. Being mindful of individual capabilities/ skill sets. The objective being to have the right skill set with the right tools/materials in appropriate vehicle to access site and deliver the specific scope of work.
- Maintain consistent, positive and effective communication with in-house technicians to ensure smooth transition of teams to faults & planned preventative maintenance works
- Ensure that all necessary resources are planned to ensure efficient maintenance schedules and no lost time.
- Planning on going maintenance alongside daily emergency repair planning whilst still monitoring and updating the overall maintenance service plan.
- Day to day contact with customers relating to operational and equipment breakdown related service queries.
- Arranging induction requirements for technicians where sites require, ahead of attendance
- Liaison with Statutory Inspection coordinator when planning to avoid site conflicts of interest
- Provide effective manpower handover to the internal technical support team at the end of the working day to ensure effective continuation of service including updates on daily events and issues where required
- Work with the team leaders and Area Managers to organise and promote on call duties and rotas for weekends, bank holidays and other cover where required. Ensure there is full coverage and support for weekend working and cover
- To keep track of where outdoor employees are at any given time. Manage outdoor employees' bookings on and off as part of Health & Safety/ duty of care
- To keep a record of service technician's sickness, other absences, training courses and working hours
- Authorise technicians' holidays making sure that you always check their current entitlement beforehand
- If and where necessary, provide a tactful and empathetic response to technician's questions and queries
The Ideal Candidate:
- Educated to A level/HND/Degree level in business administration, logistics or engineering
- Currently undertaking a resource planning and coordination role within field service engineering, maintenance and repair operations, logistic/traffic planning, warehousing/distribution, or other similar environments.
- Excellent organisational and planning skills, used to multi-tasking dealing with planned schedules of work e.g. maintenance and also emergency issues such as repairs or urgent despatches.
- Confident and used to liaising and communicating with remotely based employees or employees who are going to be out in the field undertaking repairs or making deliveries.
- Highly customer service focused and used to communicating with and updating customers in a timely, tactful, and diplomatic manner.
- A team player used to working cross functionally with colleagues in engineering/logistics, technical support, and customer service to ensure that our client's customer service promises are met.
- Calm and professional manner.
- A good geographical knowledge of the UK.
- Systems literate to undertake planning. MS office proficient, SAP experience, SCADA usage would be advantageous.
In return our client offers a competitive base salary plus benefits including hybrid working available.
SIMILAR JOBS
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Project Engineer/Senior Project Engineer
£Very Competitive (Dependent on Experience) + Bonus + Benefits + Relocation AssistanceSENIOR PROJECTS ENGINEER – CAPEX & MAINTENANCE PROJECTS
"Fantastic career development opportunity for experienced Project Engineer to join flagship Scottish heavy industrial processing plant".
£Very Competitive (Dependent on Experience) + Bonus + Benefits + Relocation Assistance
Location: East Lothian, Scotland
Commutable from Edinburgh, Berwick upon Tweed, Dunbar, North Berwick, Haddington, East Linton, Musselburgh, South Queensferry, Livingston, Dalkeith, Bonnyrigg, Bathgate, Relocation assistance may be available.
This is an exciting career development opportunity for a degree educated and ambitious Senior Project Engineer to further enhance their existing project engineering experience by joining the well-established project engineering team of a UK market leader, at one of their major industrial processing plants in Scotland. If you view change as an opportunity to develop and contribute to the business this could be the role for you. Especially if you like partnering with business stakeholders are all levels, presenting new ideas and excellent project management.
The site is a 365/24/7 heavy process engineering operation, so managing the project works around the continuous production cycle will challenge your project management and communication skills. An appreciation of a wide variety of engineering disciplines i.e., electrical, mechanical, chemical, process control and optimisation will be critical to success and credibility in this role.
The Role:
Reporting to the Engineering Projects Manager, you will be responsible for:
- Delivering CAPEX projects safely, within budget and on time
- Proactive engagement in Safety & Health performance and behaviours of the project engineering team and contractors to continuously improvement safety practices and standards on site.
- Assist with the preparation of cost estimates for planned engineering work, controlling capital spending and timelines
- Assist with the preparation and implementation of capital expenditure budgets for each project ensuring defined key performance indicators (KPIs)
- Assist with preparation of annual budgets for engineering and maintenance projects.
- Determine the scope of work, evaluate proposals, and participate in the selection of contractors
- Assist in negotiating contracts and oversee contracts during the course of the work to ensure compliance with proposed design, material specifications, and schedules
- Perform project design work including researching data, conducting feasibility and economic studies, and determining design criteria in accordance with required standards
- Prepare project documents including project justifications, budget analyses, calculations, plans, specifications, cost estimates, and schedules for assigned facility projects
- Review and check engineering drawings, plans, calculations, estimates and reports for completeness and accuracy
- Determine the scope of work, prepare requests for proposals, evaluate proposals, and participate in the selection of consultants for utilities projects
- Ensure quality control by taking responsibility for schedule coordination and evaluating, recommending, and preparing contract change orders as necessary
- Obtain certification and conformance to current regulations for new and modified structures
- Work with process engineering and maintenance personnel to implement projects, either on their behalf, jointly, or in an advisory role, depending on the project
- Provide comprehensive technical assistance to optimise plant equipment performance and utilise technical expertise to continuously determine, evaluate and improve equipment/system
The Ideal Applicant:
- Degree/Master's in Engineering - chemical engineering, mechanical engineering, electrical engineering or similar.
- Current or very recent project engineering experience ideally gained within a heavy industrial processing environment such as such as steel, chemicals, cement, construction materials, energy/power or similar environment.
- A project management qualification such as PMI. APM or Prince2 would be advantageous although training can be provided.
- Working knowledge of the following regulations CDM, DSEAR, PUWER, LOLER, COSHH etc
- Strong understanding and hands on experience of heavy industrial processing operations and maintenance.
- Safety oriented with excellent, best in class, Safety and Health knowledge including risk assessments gained within heavy industrial processing environment.
- Minimum IOSHH Working Safely Certificate.
- Proven leadership experience either gained in an operational/maintenance leadership or project engineering role.
- Excellent persuasion and influencing skills, with the ability to challenge, question and collaboratively develop logical solutions.
- Excellent, planning, scheduling, and project/programme/work stream management capabilities.
- Experience of managing/liaising with contractors undertaking maintenance and other capital projects, ensuring compliance to health & safety and projects schedules.
- Working towards or willing to attain chartered engineer status.
- Solid technical knowledge of manufacturing systems, processes, operations and project management skills.
- Proficient computer skills, specifically with applications such as SAP, AutoCAD and Microsoft Project.
- An understanding of Statistical Process Control is highly advantageous.
- Experience with Cost Estimation for Multi-discipline Projects.
- Superior skills in strategic thinking and planning.
- Strong organizational and negotiation skills.
- Strong analytical and quantitative skills.
- Communication skills; Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message
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Personal Assistant
£30000 - £35000 per annum Pro Rata BenefitsPersonal Assistant (Part time)
Circa £35000 (pro rata full time equivalent).
Part Time - 25 hours over four or five working days a week. Possibility to increase hours.
Remote Working. Company HO in East Midlands.
Our client is seeking a skilled Personal Assistant to support the Director of a successful property development business focused on commercial property, residential homes and student accomodation. Our client is seeking a PA who can assist the director and owner of the business with management and coordination of both his personal, family and business affairs. This is an exciting new part time opportunity, working with a well established yet dynamic business who has experienced tremendous growth. It is not anticipated that you will be required outside office hours except in very exceptional circumstances. Our client is offering the role on a part time basis of 25 hours over four or five days and there could be a possibility to increase hours too.
In this role, you will play a crucial role in ensuring seamless operations, supporting the director in their day-to-day tasks. You will be managing a busy schedule, coordinating meetings, and handling confidential matters with the utmost discretion.
The individual you will be supporting travels nationally and internationally regularly and within your working hours, as and when required, you will be assisting with the booking of flights and booking of hotels etc. Ultimately ensuring everything runs as smoothly as possible. There are also financial administration duties, including the paying of invoices, keeping a record of expenses, and linking invoices to bank accounts for accountants.
Other administrative responsibilities include liaising with different business partners, reviewing important documents such as contracts and conducting various research projects and presenting your findings.
You will have previous experience working as a Personal Assistant, Executive Assistant, PA or in a similar senior administrative role. Proficiency in using office productivity tools such as Microsoft office suite including Outlook, Word, Excel, Powerpoint are essential to success.
Don't miss out on this excellent opportunity to become an integral part of a growing privately owned property development business. Apply now and take the next step in your career as a PA/Executive Assistant.
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Head of HR Shared Services (Interim)
£60000 - £70000 + Bonus + Excellent BenefitsUK & Ireland Head of HR Shared Services - Interim
£70000 Benefits (12-month interim contract via payroll)
Leicestershire (Hybrid)
Are you an experienced HR generalist with a talent for developing and continuously improving processes? Our client, a global engineering and technology business, is looking for an Interim Head of HR Shared Services to transform its UK & Ireland HR operations centre.
This is a brilliant opportunity for an experienced HR professional who has a passion for continuous improvement and who can influence, drive performance and efficiencies across the HR Shared Service. Process mapping, automation and policy development all feature in this role, centred around driving employee experience for this innovative and successful organisation.
This is a 12-month project-based assignment. The role is offered on a hybrid basis with two days per week spent at our client's Leicestershire based HQ. You will be employed via our client's payroll. There may also be occasional travel to other sites in the North West, Scotland and Ireland. You will also liaise closely with colleagues in the European HR Shared Services Operation in relation to best practice.
The Interim Head of Shared Services role is accountable for the smooth and efficient delivery of core People Services across the UK and Ireland to include Human Resources Administration, outsourced Payroll, Data, MI & Reporting and Benefits Administration.
Reporting to the UK & Ireland HR Director, this role will be responsible for the development and implementation of the HR Shared Service strategy, policies and approaches consistent with the overall HR strategy and objectives.
The role will develop, implement, and manage resources and programmes that improve cost, value and effectiveness of the HR Shared Service offering ensuring that there is a direct impact on people performance and the business. The objective is to drive transformation of the operating model, with employee self-service access where applicable, whilst maintaining core HR services.
To be set up for success and excel in this role, you will have strong analytical mindset, effective communication skills, and a commitment to continuous improvement.
The Role:
· Lead, coordinate, and manage the delivery of HR Shared Services function activities creating a one team ethos to ensure the effective delivery of Employee Lifecycle interventions.
· Ensure resources are identified, put in place, and developed to meet business strategies and strategic direction, standards, and requirements.
· Develop and embed the longer-term functional agenda for Shared Services consistent with overall strategy, aims and capability requirements of the business area to generate service improvements consistent with targets and objectives.
· Lead the team to success and provide team training on new or changed processes and protocols, bring legislative changes to life and ensure the team is regularly refreshed and updated, and take ownership of their continuous professional development.
· Ensure HR Shared Service, policies and plans are developed/adapted to meet the specific requirements of the business and implemented for the business.
· Ensure the shared services position is communicated and understood, influence developments and understand and implement best practice to ensure governance, compliance and performance improvement.
· Champion change, drive continuous improvement and lead initiatives to simplify and streamline operations.
The Ideal Applicant
· Ideally available to commence by the end of May/early June 2024
· Graduate calibre with CIPD level 7/master's degree essential
· Extensive experience operating as a Head of HR Shared Service with accountability for Employee Relations, HRIS and Total Reward and outsourced Payroll.
· Experience gained within a multinational matrix environment.
· Previous demonstrable experience of HR Operations/HR Shared Services transformation and evolution.
· Specific Experience of transforming and re-engineering expensive or ineffective processes including process mapping, automation, and policy development.
· Ability to coach, mentor, develop and lead a team to success.
· Strong systems experience and ideally experience using Oracle based HR Systems or other similar HR ERP Systems.
· Ability to demonstrate strong use of data insight to drive change.
· Detailed knowledge of UK & Ireland HR and Employment Law and processes
· Ability to build strong partnerships with key stakeholders.
· Familiarity with continuous improvement and project management techniques
Apply now and join a dynamic and innovative organisation striving to make a difference in the digital world. Email your CV, quoting reference LX 1908868 to or call us on 01905 381 320.
