FIELD SALES ENGINEER - FABRICATED MANUFACTURING & PROCESSING EQUIPMENT
“Fantastic career development opportunity for time served/graduate Design Engineer, seeking career development into a larger client facing and project management role whilst still retaining design engineering responsibility.”
Salary: £40-45000 (OTE £60000) Car/Allowance Benefits
Location: Telford, Shropshire (Field Based – Home & Office Based Remit)
Our client is a privately owned engineering and fabrication business specialising in the design of all types of fabricated products for manufacturing and processing equipment, predominantly for the food sector. It has enjoyed impressive growth to date with 2019 being particularly outstanding. As a result, and as part of their ambitious expansion plans, they now seek to appoint a Field Sales Engineer to join their client facing and design team.
Our client prides itself on its responsiveness and its ability to develop bespoke solutions to meet its customers’ needs, including design and on-site installation.
It achieves its high level of customer satisfaction through the direction of the Managing Director, who frequently meets with customers to identify their requirements, conceptualise solutions, communicate with the design team and prepare quotations spending time on site where relevant to ensure a smooth execution.
Customers appreciate this level of service and attention to detail and this is reflected in the firm’s profitability. Our client now wishes to leverage this high service cornerstone to further expand the business to capitalise on the increasing number of opportunities which are being presented.
As Field Sales Engineer you will act as an ambassador and force multiplier – to allow more jobs to be facilitated without a reduction in customer service, whilst at the same time fostering excellent key account relationships to create additional work for both bespoke design and value added, after care services.
As Field Sales Engineer you will be a self-motivated, results orientated sales professional with a strong technical design engineering aptitude and excellent communication skills together with a passion and drive to succeed commercially.
You will develop new sales opportunities and will optimise existing accounts ensuring that our client is providing the ultimate service to customers. This requires a Field Sales Engineer with a fabrication background. Someone who understands design and mechanical engineering and is able to work with CAD (Solidworks). Essentially someone who is able to consultatively elicit a customer’s requirements, decipher what needs to be done and can expertly and promptly develop and relay a solution to the customer and all stakeholders within the process from concept to manufacture to installation.
- Working alongside the design team, you will be responsible for the translation of customer requirements from “concept to completion” design of a range of bespoke fabricated solutions, predominantly but not exclusively, food manufacturing and processing equipment.
- This will include commercial discussions regarding pricing and scheduling of design projects.
- You will also own the customer and key account relationship working with client Engineering and Manufacturing teams whilst also supporting your internal colleagues within the Fabrication and Installation teams to provide high levels of customer service. This may include, where appropriate, attendance on site during field installations. This may require unsocial hours working, which would be shared with the MD.
- You will be confident and adept at producing 2d and 3d designs using traditional engineering design drawing methodology, measurements and calculations whilst also being proficient in the use of software such as Solidworks. Experience with the sheet metal Plug-In for Solidworks would be advantageous.
- This will include design for manufacture, developing new drawings whilst also modifying existing drawings to support customer growth and requirements as part of the ongoing after care and key account management process.
- You will carry out physical measurement and testing to prove design concepts, carrying out cost reduction exercises through redesign to reduce cost and manufacturing time whilst ensuring ultimate excellence in design to meet client requirements.
The Ideal Candidate:
- A time served Modern Apprentice/degree educated Mechanical Design Engineer.
- Proven track record in fabricated metalwork design and workshop-based Engineering.
- Experience of purpose-built food manufacturing or processing equipment would be particularly advantageous.
- Existing experience of client interface as part of the design process, visiting customer sites, undertaking a consultative process of understanding client requirements.
- Strong commercial acumen, great attention to detail and excellent presentation skills.
- Have a good understanding of manufacturing processes such as CNC & laser cutting.
- Able to understand a product brief and to design a practical and cost-effective solution.
- Ability to create a method of manufacture and internal drawings
- Ability to liaise with customers and suppliers to solve technical issues
- Experienced in liaising with Operations and the Shop Floor to solve technical/production issues.
- A strong team player, able to work cross functionally with colleagues and clients.
- Comfortable being hands on and involved in the day to day operations as well as key account management and new business sales.
- Available to travel throughout the Midlands and the wider country to oversee installations. This may require unsocial hours to fit in around manufacturing operations. This would be shared with the MD.
- This role is located in Telford so ideal applicants will live within 1 hour maximum of the office.
In return our client offers a very competitive salary and benefits package including company car/allowance, generous bonus scheme and the opportunity to play a part in the ongoing and dynamic growth of a fabulous company.