Quality Assurance Manager

Job Description

Quality Assurance Manager

US $ 100-115,000 20% Bonus & Benefits

Western Massachusetts

Our client is a leader in the packaging industry.

They need a Quality Assurance Manager who is a proactive, systems driven, collaborative leader who can foster continuous improvement.

The Quality Assurance Manager is a member of the Site Steering Committee, comprised of the functional leaders within the site.

The Quality Assurance Manager manages the Quality Assurance Program to assure delivery of the highest standards of excellence.

Responsibilities:

* Formulate and maintain Quality Control objectives.

* Maximize product reliability and minimize costs by working closely with the operations group.

* Manage internal and external audits, data analysis and reporting documentation.

* Champion Continuous Improvement Team

* Provide guidance and oversight to customers and leadership team.

* Uphold ISO 9001 compliance and maintain HACCP/food safety program, AIB standards.

* Ensure applicable programs are sustainable and effective.

* Primary contact serving as the voice of the customer for all quality related activities.

* Manage a team of five, comprised of one Engineer and four Auditors

* Site Quality Measures include the following: Claims & Returns, Parts per Million, Customer Complaint Rate, Process Capability Index, Quality Audit, AIB Audit

Requirements:

* BS degree in Engineering or related field

* Five (5) years in a Quality role in manufacturing, ideally in packaging or plastics

* Functional knowledge of statistical process controls and manufacturing operations

* Proficiency with statistical software application, such as Minitab

* Demonstrated communication and interpersonal skills with customers, vendors, regulatory agencies and executives.

Please note that we can only accept applications from US Citizens or Green Card Holders. Our client will not sponsor visas for non-US Citizens or anyone who does not hold a Green Card.