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MRO Field Service Logistics Planning Coordinator
Roheela Khan MSc, BA (Hons), AssocCIPD Recruitment Operations Director
Job Description
MRO Field Service Planning & Logistics Coordinator - Huntingdon, Cambridgeshire
"A challenging opportunity for a field service planning and logistics coordinator to undertake resource planning and work schedule allowance to a national, remotely based, field service MRO maintenance and repair team."
Salary c£28000 Excellent Benefits
Location: Huntingdon, Cambridgeshire (Hybrid Working)
Commutable from Bedford, Cambridge, Peterborough, Ely, Kettering, Corby.
Are you looking for a role that is office based with Hybrid working available?
How would you like to be a part of one of the world's leading renewable energy companies?
As a result of continued growth, they now require a Field Service Planning & Logistics Coordinator.
Our client needs someone with your experience of planning and coordination for its national field service maintenance and repair team. You will undertake resource planning allocating and planning work schedules to cover both planned maintenance and repair of its equipment. You will work with an internal technical support and customer account to ensure that remotely and regionally based 2-man teams of field service maintenance and repair technicians are accurately and efficiently dispatched to undertake work across various regions and multiple locations in the UK & Scotland ensuring excellent customer service.
The role of Field Service Planning & Logistics Coordinator would suit an individual who has excellent teamworking skills and who are, by nature, proactive and diplomatic.
The Role:
* Coordinate and plan the movements of service technicians undertaking mechanical and electrical maintenance and repair including emergency repair of equipment, ensuring their travel route and schedule is effective and efficient. Being mindful of individual capabilities/ skill sets. The objective being to have the right skill set with the right tools/materials in appropriate vehicle to access site and deliver the specific scope of work.
* Maintain consistent, positive and effective communication with in-house technicians to ensure smooth transition of teams to faults & planned preventative maintenance works
* Ensure that all necessary resources are planned to ensure efficient maintenance schedules and no lost time.
* Planning on going maintenance alongside daily emergency repair planning whilst still monitoring and updating the overall maintenance service plan.
* Day to day contact with customers relating to operational and equipment breakdown related service queries.
* Arranging induction requirements for technicians where sites require, ahead of attendance
* Liaison with Statutory Inspection coordinator when planning to avoid site conflicts of interest
* Provide effective manpower handover to the internal technical support team at the end of the working day to ensure effective continuation of service including updates on daily events and issues where required
* Work with the team leaders and Area Managers to organise and promote on call duties and rotas for weekends, bank holidays and other cover where required. Ensure there is full coverage and support for weekend working and cover
* To keep track of where outdoor employees are at any given time. Manage outdoor employees' bookings on and off as part of Health & Safety/ duty of care
* To keep a record of service technician's sickness, other absences, training courses and working hours
* Authorise technicians' holidays making sure that you always check their current entitlement beforehand
* If and where necessary, provide a tactful and empathetic response to technician's questions and queries
The Ideal Candidate:
* Educated to A level/HND/Degree level in business administration, logistics or engineering
* Currently undertaking a resource planning and coordination role within field service engineering, maintenance and repair operations, logistic/traffic planning, warehousing/distribution, or other similar environments.
* Excellent organisational and planning skills, used to multi-tasking dealing with planned schedules of work e.g. maintenance and also emergency issues such as repairs or urgent despatches.
* Confident and used to liaising and communicating with remotely based employees or employees who are going to be out in the field undertaking repairs or making deliveries.
* Highly customer service focused and used to communicating with and updating customers in a timely, tactful, and diplomatic manner.
* A team player used to working cross functionally with colleagues in engineering/logistics, technical support, and customer service to ensure that our client's customer service promises are met.
* Calm and professional manner.
* A good geographical knowledge of the UK.
* Systems literate to undertake planning. MS office proficient, SAP experience, SCADA usage would be advantageous.
In return our client offers a competitive base salary plus benefits including hybrid working available.
SIMILAR JOBS
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Head of HR Shared Services (Interim)
£60000 - £70000 + Bonus + Excellent BenefitsUK & Ireland Head of HR Shared Services - Interim
£70000 Benefits (12-month interim contract via payroll)
Leicestershire (Hybrid)
Are you an experienced HR generalist with a talent for developing and continuously improving processes? Our client, a global engineering and technology business, is looking for an Interim Head of HR Shared Services to transform its UK & Ireland HR operations centre.
This is a brilliant opportunity for an experienced HR professional who has a passion for continuous improvement and who can influence, drive performance and efficiencies across the HR Shared Service. Process mapping, automation and policy development all feature in this role, centred around driving employee experience for this innovative and successful organisation.
This is a 12-month project-based assignment. The role is offered on a hybrid basis with two days per week spent at our client's Leicestershire based HQ. You will be employed via our client's payroll. There may also be occasional travel to other sites in the North West, Scotland and Ireland. You will also liaise closely with colleagues in the European HR Shared Services Operation in relation to best practice.
The Interim Head of Shared Services role is accountable for the smooth and efficient delivery of core People Services across the UK and Ireland to include Human Resources Administration, outsourced Payroll, Data, MI & Reporting and Benefits Administration.
Reporting to the UK & Ireland HR Director, this role will be responsible for the development and implementation of the HR Shared Service strategy, policies and approaches consistent with the overall HR strategy and objectives.
The role will develop, implement, and manage resources and programmes that improve cost, value and effectiveness of the HR Shared Service offering ensuring that there is a direct impact on people performance and the business. The objective is to drive transformation of the operating model, with employee self-service access where applicable, whilst maintaining core HR services.
To be set up for success and excel in this role, you will have strong analytical mindset, effective communication skills, and a commitment to continuous improvement.
The Role:
· Lead, coordinate, and manage the delivery of HR Shared Services function activities creating a one team ethos to ensure the effective delivery of Employee Lifecycle interventions.
· Ensure resources are identified, put in place, and developed to meet business strategies and strategic direction, standards, and requirements.
· Develop and embed the longer-term functional agenda for Shared Services consistent with overall strategy, aims and capability requirements of the business area to generate service improvements consistent with targets and objectives.
· Lead the team to success and provide team training on new or changed processes and protocols, bring legislative changes to life and ensure the team is regularly refreshed and updated, and take ownership of their continuous professional development.
· Ensure HR Shared Service, policies and plans are developed/adapted to meet the specific requirements of the business and implemented for the business.
· Ensure the shared services position is communicated and understood, influence developments and understand and implement best practice to ensure governance, compliance and performance improvement.
· Champion change, drive continuous improvement and lead initiatives to simplify and streamline operations.
The Ideal Applicant
· Ideally available to commence by the end of May/early June 2024
· Graduate calibre with CIPD level 7/master's degree essential
· Extensive experience operating as a Head of HR Shared Service with accountability for Employee Relations, HRIS and Total Reward and outsourced Payroll.
· Experience gained within a multinational matrix environment.
· Previous demonstrable experience of HR Operations/HR Shared Services transformation and evolution.
· Specific Experience of transforming and re-engineering expensive or ineffective processes including process mapping, automation, and policy development.
· Ability to coach, mentor, develop and lead a team to success.
· Strong systems experience and ideally experience using Oracle based HR Systems or other similar HR ERP Systems.
· Ability to demonstrate strong use of data insight to drive change.
· Detailed knowledge of UK & Ireland HR and Employment Law and processes
· Ability to build strong partnerships with key stakeholders.
· Familiarity with continuous improvement and project management techniques
Apply now and join a dynamic and innovative organisation striving to make a difference in the digital world. Email your CV, quoting reference LX 1908868 to or call us on 01905 381 320.
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CATEGORY SPECIALIST - Recruitment Solutions
£60000 - £80000 + Bonus + Excellent Blue Chip BenefitsCATEGORY SPECIALIST - Recruitment Solutions
"Senior Buyer/ Category Specialist or Category Manager sought by global energy leader for its Engineering Agency Workers & Engineering Consultancy Workers Category".
C£60-80000 (Dependent on Experience) Bonus Excellent Blue-Chip Benefits Package
Location: North West (Hybrid)
Commutable from Ellesmere Port, Mold, Wrexham, Birkenhead, Wallasey, Chester, Warrington, Runcorn, Widnes, Liverpool, Crewe, Knutsford, Macclesfield, South Manchester, Wigan, Newton le Willows, Leigh, Heywood, Skelmersdale.
This is a permanent opportunity for a highly experienced graduate calibre, CIPS qualified procurement professional to join a global multinational energy environment within its indirect spend area covering the Recruitment Solutions and specifically Engineering Agency Workers & Engineering Consultancy Workers Category. Experience in similar recruitment solutions will be essential to success in this role.
Our client is a multi-site manufacturing/processing and complex matrix organisation undertaking multiyear, £multimillion EPC projects.
The Senior Buyer/Category Specialist will operate as part of a large procurement category management team, and will work closely with national, European, and global divisions and business units.
The Role:
· The delivery of agreed category plans through the execution of strategic sourcing projects to meet business partner requirements, maximizing value for our client.
· Contributing to the development of category plans by creating and owning sub-category plans
· Support the development of medium to long range category plans and be able to influence the development of value delivery plans through knowledge of local needs and local supply markets.
· The implementation of strategic sourcing and supplier management activities to deliver in year value as well as using knowledge of local needs and supplier capabilities to contribute to the development of long-range category plans developed using standard company tools and communicated through the appropriate governance models.
· Savings delivery is a critical component of the role and Senior Buyer will be responsible for ensuring the accuracy of reporting and management of value outlooks in standard company reporting tools.
· Collaborate with project specific stakeholders to ensure change management is efficient and effective to guarantee sustainable value delivery.
· Change management is a key challenge in the role and Senior Buyers/Category Specialists must have expert influencing and negotiation skills alongside key technical competencies relating to procurement transactional planning, commercial contract management and supplier relationship management.
· As Senior Buyer/Category Specialist you will provide the first line of supplier performance management activities to ensure sustainable and secure supply of goods and services to support ongoing safe and effective operation of facilities.
The Ideal Candidate:
· Will be of graduate calibre /university degree educated, part or fully qualified CIPS, with previous multinational strategic commercial procurement, buying and sourcing experience.
· Recruitment Solutions category management experience including agency workers and consultancy workers will be essential for this role.
· Commercial procurement/tactical and strategic buying experience gained within a multinational matrix organisation.
· Currently working as a Buyer, Senior Buyer, Category Specialist or Category Manager for a large matrix organisation such as an EPC Engineering & Procurement Contractor, Construction and Civil Engineering or other large Infrastructure Projects leader.
· Experienced in sourcing, negotiation, and management of £multimillion spend categories.
· Experienced in developing strategic category plans.
· A proven track record of working with senior stakeholders across multiple sites.
· Self-starter, with lots of initiative, drive, and ambition to succeed.
· Confidence and capability Must be able to influence at all levels of the organisation through strong relationship management.
· Excellent analytical, research, communication, and presentation skills.
· Excellent team working ability, particularly with suppliers and sourcing managers.
· Ability to develop and manage strong relationships both internally and externally (e.g. suppliers).
· Highly motivated with a drive for results - performance focussed.
· Strong integrity ensuring procurement operates to high standards and is fully trusted by its internal and external stakeholders.
· Naturally analytical and inquisitive.
· Experience of SAP/SAP Ariba procurement systems essential.
· Demonstrate attention to detail to derive accurate and insightful recommendations.
Our client offers excellent development and the opportunity to make a real difference in a business that really values its people.
To apply without delay, please email your CV quoting reference LX 1919888
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Category Specialist - Recruitment Solutions
£60000 - £80000 + Bonus + Excellent Blue Chip BenefitsUK, Home Based, London, East Anglia, Midlands East, Midlands West, South (inc. Isle of Wight), South East (inc Home Counties), Thames Valley (M4 Corridor), HybridCATEGORY SPECIALIST – Recruitment Solutions
“Senior Buyer/ Category Specialist or Category Manager sought by global energy leader for its Engineering Agency Workers & Engineering Consultancy Workers Category”.
C£60-80000 (Dependent on Experience) + Bonus + Excellent Blue-Chip Benefits Package
Location: London W12 (Hybrid)
This is a permanent opportunity for a highly experienced graduate calibre, CIPS qualified procurement professional to join a global multinational energy environment within its indirect spend area covering the Recruitment Solutions and specifically Engineering Agency Workers & Engineering Consultancy Workers Category. Experience in similar recruitment solutions will be essential to success in this role.
Our client is a multi-site manufacturing/processing and complex matrix organisation undertaking multiyear, £multimillion EPC projects.
The Senior Buyer/Category Specialist will operate as part of a large procurement category management team, and will work closely with national, European, and global divisions and business units.
The Role:
- The delivery of agreed category plans through the execution of strategic sourcing projects to meet business partner requirements, maximizing value for our client.
- Contributing to the development of category plans by creating and owning sub-category plans
- Support the development of medium to long range category plans and be able to influence the development of value delivery plans through knowledge of local needs and local supply markets.
- The implementation of strategic sourcing and supplier management activities to deliver in year value as well as using knowledge of local needs and supplier capabilities to contribute to the development of long-range category plans developed using standard company tools and communicated through the appropriate governance models.
- Savings delivery is a critical component of the role and Senior Buyer will be responsible for ensuring the accuracy of reporting and management of value outlooks in standard company reporting tools.
- Collaborate with project specific stakeholders to ensure change management is efficient and effective to guarantee sustainable value delivery.
- Change management is a key challenge in the role and Senior Buyers/Category Specialists must have expert influencing and negotiation skills alongside key technical competencies relating to procurement transactional planning, commercial contract management and supplier relationship management.
- As Senior Buyer/Category Specialist you will provide the first line of supplier performance management activities to ensure sustainable and secure supply of goods and services to support ongoing safe and effective operation of facilities.
The Ideal Candidate:
- Will be of graduate calibre /university degree educated, part or fully qualified CIPS, with previous multinational strategic commercial procurement, buying and sourcing experience.
- Recruitment Solutions category management experience including agency workers and consultancy workers will be essential for this role.
- Commercial procurement/tactical and strategic buying experience gained within a multinational matrix organisation.
- Currently working as a Buyer, Senior Buyer, Category Specialist or Category Manager for a large matrix organisation such as an EPC Engineering & Procurement Contractor, Construction and Civil Engineering or other large Infrastructure Projects leader.
- Experienced in sourcing, negotiation, and management of £multimillion spend categories.
- Experienced in developing strategic category plans.
- A proven track record of working with senior stakeholders across multiple sites.
- Self-starter, with lots of initiative, drive, and ambition to succeed.
- Confidence and capability Must be able to influence at all levels of the organisation through strong relationship management.
- Excellent analytical, research, communication, and presentation skills.
- Excellent team working ability, particularly with suppliers and sourcing managers.
- Ability to develop and manage strong relationships both internally and externally (e.g. suppliers).
- Highly motivated with a drive for results – performance focussed.
- Strong integrity ensuring procurement operates to high standards and is fully trusted by its internal and external stakeholders.
- Naturally analytical and inquisitive.
- Experience of SAP/SAP Ariba procurement systems essential.
- Demonstrate attention to detail to derive accurate and insightful recommendations.
Our client offers excellent development and the opportunity to make a real difference in a business that really values its people.
To apply without delay, please email your CV quoting reference LX 1920117